ASPECT COMMUNICATIONS CORPORATION

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Patent Activity in the Last 10 Years

Technologies

Intl Class Technology Matters Rank in Class
 
  
 
H04M TELEPHONIC COMMUNICATION 49114
 
  
 
G06F ELECTRIC DIGITAL DATA PROCESSING 38409
 
  
 
H04Q SELECTING 1694
 
  
 
H04L TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION 4281
 
  
 
G06Q DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR 2172
 
  
 
H04J MULTIPLEX COMMUNICATION 2123
 
  
 
G05B CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS 1100
 
  
 
G09G ARRANGEMENTS OR CIRCUITS FOR CONTROL OF INDICATING DEVICES USING STATIC MEANS TO PRESENT VARIABLE INFORMATION 1150
 
  
 
H04B TRANSMISSION 1209

Top Patents (by citation)

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Recent Publications

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Recent Patents

Patent # Title Filing Date Issue Date Intl Class
8457297 Distributing transactions among transaction processing systemsDec 30, 05Jun 04, 13[H04M, G06Q]
8400948 Method and system for updating real-time data between intervalsJan 18, 05Mar 19, 13[H04Q]
8199900 Automated performance monitoring for contact management systemNov 14, 05Jun 12, 12[H04M]
7778861 Methods and systems to complete transaction dateAug 22, 05Aug 17, 10[G06F]
7761323 Method and system for scheduling a customer service callbackOct 08, 03Jul 20, 10[G06F]
7739325 Apparatus and method for extensible real-time workflowsApr 24, 00Jun 15, 10[G06F]
7634722 Reversible logic for widget and markup language generationMar 08, 05Dec 15, 09[G06F]
7606909 Method and apparatus for a business contact centerFeb 20, 02Oct 20, 09[H04M, H04Q, G06Q, G06F]
7552166 Method of queuing requests to access a communications networkSep 11, 03Jun 23, 09[G06F]
7519689 Method and system to provide message communication between different browser based applications running on a desktopSep 10, 03Apr 14, 09[G06F]

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Expired/Abandoned/Withdrawn Patents

Patent # Title Status Filing Date Issue/Pub Date Intl Class
2007/0050,228 Schedule managementAbandonedAug 24, 05Mar 01, 07[G06F]
2007/0043,604 Methods and systems to obtain a relative frequency distribution describing a distribution of countsAbandonedAug 22, 05Feb 22, 07[G06F]
2006/0075,069 Method and system to provide message communication between different application clients running on a desktopAbandonedSep 24, 04Apr 06, 06[G06F]
2005/0135,596 Method and system for providing personalized service over different contact channelsAbandonedFeb 03, 05Jun 23, 05[H04M]
2005/0111,653 Instant message processing in a customer interaction systemAbandonedMay 27, 03May 26, 05[H04M, G06F]
2005/0086,290 Method and system to provide expert support with a customer interaction systemAbandonedOct 17, 03Apr 21, 05[G06F]
2002/0107,910 Client/server two-way communication system framework under HTTP protocolAbandonedFeb 02, 01Aug 08, 02[G06F]
5181243 System and method for communications security protectionExpiredMay 19, 89Jan 19, 93[H04K]
5168519 System and method for securing DTMF transmissionExpiredJan 02, 91Dec 01, 92[H04K]
5166974 Interactive call processor to facilitate completion of queued callsExpiredApr 15, 91Nov 24, 92[H04M]
5148478 System and method for communications security protectionExpiredDec 17, 90Sep 15, 92[H04K]
5109405 Automated call screeningExpiredAug 16, 90Apr 28, 92[H04M]
5099509 Integration of voice store and forward facilityExpiredApr 17, 87Mar 24, 92[H04M]
5029196 Automated call screeningExpiredJul 11, 88Jul 02, 91[H04M]
5027384 Personalized automatic call routingExpiredJul 11, 88Jun 25, 91[H04M]
5020095 Interactive call distribution processorExpiredNov 16, 88May 28, 91[H04M, H04Q]
4980908 Voice-switched gain control for voice communication equipment connected to telephone linesExpiredMay 30, 89Dec 25, 90[H04M]
4975941 Call processor for facilitating call completionsExpiredSep 21, 87Dec 04, 90[H04M]
4972452 Digital bypass for telephone systemExpiredNov 09, 89Nov 20, 90[H04M]
4972469 System and method for communications security protectionExpiredMay 14, 90Nov 20, 90[H04K]

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