Aspect Software, Inc.
Patent Owner
Stats
- 193 US PATENTS IN FORCE
- 3 US APPLICATIONS PENDING
- Jan 30, 2018 most recent publication
Details
- 193 Issued Patents
- 0 Issued in last 3 years
- 0 Published in last 3 years
- 12,530 Total Citation Count
- Jan 12, 1987 Earliest Filing
- 36 Expired/Abandoned/Withdrawn Patents
Patent Activity in the Last 10 Years
Technologies
Intl Class
Technology
Matters
Rank in Class
Top Patents (by citation)
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Recent Publications
Publication #
Title
Filing Date
Pub Date
Intl Class
2010/0076,898 Method of Scheduling a Workforce Constrained By Work Rules and Labor LawsJul 03, 08Mar 25, 10[G06Q]
2010/0017,251 Method and Apparatus for Describing and Profiling Employee SchedulesJul 03, 08Jan 21, 10[G06Q]
Recent Patents
Patent #
Title
Filing Date
Issue Date
Intl Class
9883037 Systems and methods in an electronic contact management system to estimate required staff levels for multi-skilled agentsJun 08, 17Jan 30, 18[H04M, G06Q]
9374393 System and method for dynamic call-progress analysis and call processingAug 09, 12Jun 21, 16[H04M, H04L]
9304826 System and method for improved dynamic allocation of application resourcesAug 23, 10Apr 05, 16[H04M, H04L, G10L, G06F]
9172803 System and method for integrating runtime usage statistics with developing environmentAug 20, 10Oct 27, 15[H04M, H04L, G06F]
9088659 Method and apparatus for provisioning contact handling resources in a contact centerOct 27, 08Jul 21, 15[H04M]
Expired/Abandoned/Withdrawn Patents
Patent #
Title
Status
Filing Date
Issue/Pub Date
Intl Class
2009/0260,066 Single Sign-On To Administer Target Systems with Disparate Security ModelsAbandonedApr 09, 08Oct 15, 09[H04L, G06F]
2008/0127,069 Reusable class library for multi-threaded applicationAbandonedOct 13, 06May 29, 08[G06F]
2008/0031,232 Web services and plug-in framework in VOIP environmentAbandonedAug 02, 07Feb 07, 08[H04L]
2007/0160,187 System and method for redirecting a telecommunicating party to an information source over a computer networkAbandonedFeb 03, 06Jul 12, 07[H04M]
2007/0043,852 System and method of HTML transaction logging in a web based (HTTP) customer contact centerAbandonedAug 16, 05Feb 22, 07[G06F]
2006/0239,441 Method and system for blending of reactive and active contactsAbandonedApr 04, 05Oct 26, 06[H04M]
Top Inventors for This Owner
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