AVAYA INC.

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Patent Activity in the Last 10 Years

Technologies

Intl Class Technology MATTERS Rank in Class
 
 
H04M TELEPHONIC COMMUNICATION 1123 5
 
 
G06F ELECTRIC DIGITAL DATA PROCESSING 905 85
 
 
H04L TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION 772 34
 
 
G06Q DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR 177 50
 
 
H04N PICTORIAL COMMUNICATION, e.g. TELEVISION 136 126
 
 
H04W WIRELESS COMMUNICATION NETWORKS 136 78
 
 
H04J MULTIPLEX COMMUNICATION 124 41
 
 
H04Q SELECTING 112 35
 
 
G10L SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION 95 28
 
 
H04B TRANSMISSION 83 121
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Top Patents (by citation)

Recent Publications

Publication # Title Filing Date Pub Date Intl Class
2017/0324,561 SECURE APPLICATION ATTACHMENT May 04, 16 Nov 09, 17 [H04L]
2017/0324,751 VISITOR ACCESS MANAGEMENT May 03, 16 Nov 09, 17 [H04L, G07C, G06K]
2017/0324,933 System and Method for Dynamic Light Adjustment in Video Capture May 06, 16 Nov 09, 17 [H04N, H05B, G06K]
2017/0310,698 Validating Strength Values For Account Security Questions Apr 20, 16 Oct 26, 17 [H04L]
2017/0295,157 SMARTPHONE FRAUD-PROOF AUTHORIZATION AND AUTHENTICATION FOR SECURE INTERACTIONS Oct 03, 16 Oct 12, 17 [H04L, H04W, H04B]
2017/0295,169 TEMPORARY CONTROL OF COMPONENTS USING LOCATION BASED GRANTS Apr 11, 16 Oct 12, 17 [H04L]
2017/0295,208 Dynamic Session Classification Apr 07, 16 Oct 12, 17 [H04L]
2017/0295,480 LOCATING USER DEVICES IN ENTERPRISES Apr 12, 16 Oct 12, 17 [H04W, H04B]
2017/0282,362 COMMAND AND CONTROL OF A USER-PROVIDED ROBOT BY A CONTACT CENTER Mar 31, 16 Oct 05, 17 [B25J]
2017/0282,365 MOVEMENT AND INTERACTION VERIFICATION Mar 31, 16 Oct 05, 17 [A61B, B25J]

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Recent Patents

Patent # Title Filing Date Issue Date Intl Class
9813553 Device, system, and method for optimizing active transactions of an agent Oct 21, 15 Nov 07, 17 [H04M]
9813557 Conditional attribute mapping in work assignment Aug 09, 13 Nov 07, 17 [H04M]
9813883 Provision of inferentially derived guidance to emergency response personnel May 15, 15 Nov 07, 17 [G06N, H04M, H04W]
9806965 Automatic user redundancy determination Sep 29, 10 Oct 31, 17 [H04L]
9807143 Systems and methods for event routing and correlation Aug 04, 14 Oct 31, 17 [H04L, G06Q, G06F]
9798722 System and method for transmitting multiple text streams of a communication in different languages Feb 27, 13 Oct 24, 17 [H04L, G06F]
9799004 System and method for multi-model, context-aware visualization, notification, aggregation and formation Sep 07, 12 Oct 24, 17 [G06Q, G06F]
9799009 Method and system for determining exposures presented by an orchestrated process Nov 30, 07 Oct 24, 17 [G06Q]
9800731 Method and apparatus for identifying a speaker Jun 01, 12 Oct 24, 17 [H04M, H04Q]
9800992 Dynamic customization of pluggable service by users Jul 21, 15 Oct 24, 17 [H04M, H04L, H04W, G06F]

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Expired/Abandoned/Withdrawn Patents

Patent # Title Status Filing Date Issue/Pub Date Intl Class
2017/0041,730 SOCIAL MEDIA PROCESSING WITH THREE-DIMENSIONAL AUDIO ABAN Oct 18, 16 Feb 09, 17 [H04S]
2016/0219,149 USING SIMULTANEOUS MULTI-CHANNEL FOR CONTINUOUS AND TIMELY FEEDBACK ABOUT AGENT PERFORMANCE DURING A CUSTOMER INTERACTION ABAN Feb 12, 15 Jul 28, 16 [H04M]
2016/0098,663 AGENT QUALITY AND PERFORMANCE MONITORING BASED ON NON-PRIMARY SKILL EVALUATION ABAN Oct 06, 14 Apr 07, 16 [G06Q]
2015/0220,368 DATA AND STATE THREADING FOR VIRTUALIZED PARTITION MANAGEMENT ABAN Apr 16, 15 Aug 06, 15 [G06F]
2015/0170,152 SYSTEM AND METHOD FOR PROVIDING ACTIONABLE INPUT BASED ON SOCIAL MEDIA ABAN Dec 12, 13 Jun 18, 15 [H04L, G06Q]
9035998 Scalable web real-time communications (WebRTC) media engines, and related methods, systems, and computer-readable media Withdrawn Jun 30, 13 May 19, 15 [H04N, H04L]
2015/0128,145 SYSTEM AND METHOD FOR ROUTING WORK REQUESTS TO MINIMIZE ENERGY COSTS IN A DISTRIBUTED COMPUTING SYSTEM ABAN Nov 05, 13 May 07, 15 [G06F]
2015/0120,825 SEQUENTIAL SEGREGATED SYNCHRONIZED TRANSCRIPTION AND TEXTUAL INTERACTION SPATIAL ORIENTATION WITH TALK-OVER ABAN Oct 25, 13 Apr 30, 15 [H04L]
2015/0121,250 PROVIDING INTELLIGENT MANAGEMENT FOR WEB REAL-TIME COMMUNICATIONS (WebRTC) INTERACTIVE FLOWS, AND RELATED METHODS, SYSTEMS, AND COMPUTER-READABLE MEDIA ABAN Oct 31, 13 Apr 30, 15 [H04L, G06F]
2015/0095,267 TECHNIQUES TO DYNAMICALLY GENERATE REAL TIME FREQUENTLY ASKED QUESTIONS FROM FORUM DATA ABAN Sep 30, 13 Apr 02, 15 [G06N, H04L]
2015/0085,874 PROVISIONING SIP-BASED REMOTE VPN PHONES ABAN Sep 21, 13 Mar 26, 15 [H04L]
2015/0073,774 Automatic Domain Sentiment Expansion ABAN Sep 11, 13 Mar 12, 15 [G06F]
2015/0006,651 SYSTEM AND METHOD FOR MANAGEMENT OF IM CONVERSATION HISTORY ABAN May 06, 14 Jan 01, 15 [H04L]
2015/0006,744 METHODS AND SYSTEMS FOR TRANSFERRING CALLS BETWEEN FORKED DEVICES ABAN Jun 28, 13 Jan 01, 15 [H04L]
2014/0380,423 SYSTEM AND METHOD FOR DYNAMICALLY AWARDING PERMISSIONS ABAN Jun 24, 13 Dec 25, 14 [H04L]
2014/0357,215 METHOD AND APPARATUS TO ALLOW A PSAP TO DERIVE USEFUL INFORMATION FROM ACCELEROMETER DATA TRANSMITTED BY A CALLER'S DEVICE ABAN May 30, 13 Dec 04, 14 [H04W]
2014/0344,755 METHOD AND SYSTEM FOR ROTATIONAL LIST BASED USER INTERFACE ABAN May 16, 13 Nov 20, 14 [G06F]
2014/0337,034 SYSTEM AND METHOD FOR ANALYSIS OF POWER RELATIONSHIPS AND INTERACTIONAL DOMINANCE IN A CONVERSATION BASED ON SPEECH PATTERNS ABAN Sep 25, 13 Nov 13, 14 [G10L]
2014/0327,728 METHOD AND SYSTEM FOR MAPPING VIRTUAL CONFERENCE ROOMS BETWEEN 2 INDEPENDENT SYSTEMS ABAN May 01, 13 Nov 06, 14 [H04N]
2014/0321,633 PRIORITIZATION AND TIME ALLOCATION BY CUSTOMER SERVICE AGENTS ABAN Apr 29, 13 Oct 30, 14 [H04M, G06Q]

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