Calabrio, Inc.
Patent Owner
Stats
- 7 US PATENTS IN FORCE
- 0 US APPLICATIONS PENDING
- Mar 04, 2014 most recent publication
Details
- 7 Issued Patents
- 0 Issued in last 3 years
- 0 Published in last 3 years
- 346 Total Citation Count
- Feb 18, 1994 Earliest Filing
- 3 Expired/Abandoned/Withdrawn Patents
Patent Activity in the Last 10 Years
Technologies
Intl Class
Technology
Matters
Rank in Class
Top Patents (by citation)
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Recent Publications
- No Recent Publications to Display
Recent Patents
Patent #
Title
Filing Date
Issue Date
Intl Class
8665863 Systems and methods for monitoring quality of customer service in customer/agent calls over a VoIP networkMar 03, 08Mar 04, 14[H04L]
8543393 Systems and methods of improving automated speech recognition accuracy using statistical analysis of search termsMay 20, 08Sep 24, 13[G10L, G06F]
8422641 Distributed record server architecture for recording call sessions over a VoIP networkJun 15, 09Apr 16, 13[H04M, H04L, G10L]
8396192 Desktop recording architecture for recording call sessions over a telephony networkMar 03, 10Mar 12, 13[H04M]
5655014 Switching device independent computer-telephone integration systemFeb 18, 94Aug 05, 97[H04M]
Expired/Abandoned/Withdrawn Patents
Patent #
Title
Status
Filing Date
Issue/Pub Date
Intl Class
2011/0235,520 LIVE MONITORING OF CALL SESSIONS OVER AN IP TELEPHONY NETWORKAbandonedMar 26, 10Sep 29, 11[H04L]
2007/0140,468 METHOD AND SYSTEM FOR SCHEDULING RESOURCES IN CUSTOMER CONTACT CENTERSAbandonedNov 03, 06Jun 21, 07[H04M]
2006/0198,363 Apparatus and method for computer telephony integrationAbandonedJan 25, 06Sep 07, 06[H04L]
Top Inventors for This Owner
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