IEX CORPORATION

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Patent Activity in the Last 10 Years

Technologies

Intl Class Technology Matters Rank in Class
 
  
 
G06F ELECTRIC DIGITAL DATA PROCESSING 8439
 
  
 
G06Q DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR 6168
 
  
 
H04M TELEPHONIC COMMUNICATION 2161
 
  
 
A61B DIAGNOSIS; SURGERY; IDENTIFICATION 1239

Top Patents (by citation)

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Recent Publications

Publication # Title Filing Date Pub Date Intl Class
2013/0173,351 Application usage and process monitoring in an enterprise environment having agent session recording for process definitionDec 29, 11Jul 04, 13[G06Q]
2013/0110,588 Application usage and process monitoring in an enterprise environmentOct 26, 11May 02, 13[G06Q]

Recent Patents

Patent # Title Filing Date Issue Date Intl Class
8630404 Iterative scheduling and campaign managementDec 21, 09Jan 14, 14[H04M]
8050955 Method for forecasting and managing multimedia contactsJun 02, 08Nov 01, 11[G06Q]
7720706 Method and system for providing performance statistics to agentsApr 09, 07May 18, 10[G06Q]
7383199 Method for forecasting and managing multimedia contactsJul 31, 06Jun 03, 08[G06F]
7203655 Method and system for providing performance statistics to agentsFeb 15, 01Apr 10, 07[G06Q]
7085728 Method for forecasting and managing multimedia contractsJul 31, 01Aug 01, 06[G06F]
7058589 Method and system for employee work schedulingDec 17, 99Jun 06, 06[G06Q]
6970829 Method and system for skills-based planning and scheduling in a workforce contact center environmentFeb 14, 00Nov 29, 05[G06F]
6192346 Vacations and holiday scheduling method and system having a bidding object which enables employees to bid and prevent from bidding if higher priority employees have not bidJun 08, 95Feb 20, 01[G06F]
6053872 Cardiac sonospectrographic analyzerJul 09, 97Apr 25, 00[A61B]

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Expired/Abandoned/Withdrawn Patents

Patent # Title Status Filing Date Issue/Pub Date Intl Class
2011/0145,032 Workforce management system for forecasting and scheduling work items that cross intervalsAbandonedDec 14, 09Jun 16, 11[G06Q]
2011/0010,219 Method and system for determining adherence to a workflowAbandonedJul 10, 09Jan 13, 11[G06Q]
2008/0300,953 Workforce management system with fairness schedulingAbandonedJun 04, 07Dec 04, 08[G06Q]
2004/0098,295 Method and system for scheduling workloadAbandonedNov 14, 03May 20, 04[G06F]
2004/0052,354 Call routing in a multi-skills environmentAbandonedFeb 09, 01Mar 18, 04[H04M]
6564368 System and method for visual application development without programmingExpiredOct 01, 99May 13, 03[G06F]
5185780 Method for predicting agent requirements in a force management systemExpiredOct 12, 90Feb 09, 93[H04M]

Top Inventors for This Owner

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