NOBLE SYSTEMS CORPORATION

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Patent Activity in the Last 10 Years

Technologies

Intl Class Technology Matters Rank in Class
 
  
 
H04M TELEPHONIC COMMUNICATION 7393
 
  
 
G10L SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION 1186
 
  
 
G06Q DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR 9165
 
  
 
H04W WIRELESS COMMUNICATION NETWORKS 5183
 
  
 
G06F ELECTRIC DIGITAL DATA PROCESSING 4443
 
  
 
H04L TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION 4281
 
  
 
G06K RECOGNITION OF DATA; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS 3195
 
  
 
H02J CIRCUIT ARRANGEMENTS OR SYSTEMS FOR SUPPLYING OR DISTRIBUTING ELECTRIC POWER; SYSTEMS FOR STORING ELECTRIC ENERGY 2118
 
  
 
G06N COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS 165

Top Patents (by citation)

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Recent Publications

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Recent Patents

Patent # Title Filing Date Issue Date Intl Class
9924040 Forecasting and scheduling campaigns involving different channels of communicationAug 24, 17Mar 20, 18[H04M]
9894204 Pacing outbound communications that generate inbound communicationsMay 22, 17Feb 13, 18[H04M]
9882944 Handling audio path failure and poor quality of service for voice calls in a contact centerJul 18, 16Jan 30, 18[H04M, H04L]
9883036 Using a speech analytics system to control whisper audioApr 13, 17Jan 30, 18[H04M, G10L]
9876907 Call record processing module for controlling call origination in voice and text-based dialer components in a contact centerJan 19, 17Jan 23, 18[H04M]
9854097 Configuring contact center components for real time speech analyticsJun 08, 17Dec 26, 17[H04M]
9848082 Agent assisting system for processing customer enquiries in a contact centerMar 28, 16Dec 19, 17[H04M, G10L, H04W]
9838538 Using real-time speech analytics to navigate a call that has reached a machine or serviceSep 21, 16Dec 05, 17[H04M, G10L]
9807235 Utilizing predictive models to improve predictive dialer pacing capabilitiesJun 16, 17Oct 31, 17[H04M]
9787835 Protecting sensitive information provided by a party to a contact centerFeb 24, 16Oct 10, 17[H04M]

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Expired/Abandoned/Withdrawn Patents

Patent # Title Status Filing Date Issue/Pub Date Intl Class
2008/0059,386 System and method for contact device dynamic downloadsAbandonedAug 31, 06Mar 06, 08[G06F]
6356634 System for pre-recording and later interactive playback of scripted messages during a call engagementExpiredFeb 25, 99Mar 12, 02[H04M]

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