ROCKWELL ELECTRONIC COMMERCE TECHNOLOGIES, LLC

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Patent Activity in the Last 10 Years

Technologies

Intl Class Technology Matters Rank in Class
 
  
 
H04M TELEPHONIC COMMUNICATION 19144
 
  
 
G06F ELECTRIC DIGITAL DATA PROCESSING 4443
 
  
 
H04L TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION 4281
 
  
 
G06Q DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR 2172
 
  
 
G01R MEASURING ELECTRIC VARIABLES; MEASURING MAGNETIC VARIABLES 1158
 
  
 
G10L SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION 196
 
  
 
H04B TRANSMISSION 1209
 
  
 
H04J MULTIPLEX COMMUNICATION 1124

Top Patents (by citation)

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Recent Publications

Publication # Title Filing Date Pub Date Intl Class
2006/0143,116 Business analytics strategy transaction reporter method and systemDec 27, 04Jun 29, 06[G06Q]

Recent Patents

Patent # Title Filing Date Issue Date Intl Class
8667052 Business rule web serviceDec 20, 04Mar 04, 14[H04M, H04L, G06F]
8634537 Method of routing calls from a contact centerAug 16, 04Jan 21, 14[H04M]
8539034 System and method for bulk data messagingJul 29, 04Sep 17, 13[G06F]
8184547 Discrete choice method of reporting and predicting multiple transaction typesNov 18, 04May 22, 12[G01R]
7995611 Method and apparatus for dynamic VoIP phone protocol selectionJun 29, 04Aug 09, 11[H04J]
7961867 Peer to peer application processorJul 29, 04Jun 14, 11[H04M]
7864945 Method for detecting availability of non-traditional agentNov 30, 04Jan 04, 11[H04M]
7853653 Method of tracking e-mail handling by a remote agent of an automatic contact distributorNov 03, 04Dec 14, 10[G06F]
7813489 System and method for minimizing queue callback faultsJun 30, 04Oct 12, 10[H04M]
7809118 System and method for voice and data convergenceJul 29, 04Oct 05, 10[H04M]

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Expired/Abandoned/Withdrawn Patents

Patent # Title Status Filing Date Issue/Pub Date Intl Class
2007/0124,161 Method of evaluating contact center performanceAbandonedOct 17, 06May 31, 07[G06Q]
2006/0245,577 System and method for providing agent directed automatic call backsAbandonedApr 27, 05Nov 02, 06[H04M]
2006/0248,002 Business strategy transaction routerAbandonedApr 28, 05Nov 02, 06[G06Q]
2006/0233,345 Automatic contact distributor with workflow system integrationAbandonedApr 18, 05Oct 19, 06[H04M]
2006/0133,596 Centrex replacement ACDAbandonedDec 06, 04Jun 22, 06[H04M]
2006/0117,187 Internet method of protecting subscriber informationAbandonedNov 30, 04Jun 01, 06[H04L, G06F, H04K, G06K]
2006/0109,973 Method for conveying call origination information in a predictive dialing environmentAbandonedNov 19, 04May 25, 06[H04M]
2006/0093,125 Messaging presence for non-messaging devicesAbandonedNov 02, 04May 04, 06[H04M]
2006/0048,135 Method of monitoring and controlling applications in an ACDAbandonedAug 31, 04Mar 02, 06[G06F]
2006/0026,053 Goal tender system and methodAbandonedJul 30, 04Feb 02, 06[G06Q]
4347567 Computer system apparatus for improving access to memory by deferring write operationsExpiredFeb 06, 80Aug 31, 82[G06F]
4342112 Error checking circuitExpiredSep 08, 80Jul 27, 82[G06F]
4332430 Printed circuit board connectorExpiredJan 14, 81Jun 01, 82[H01R]

Top Inventors for This Owner

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