VERINT AMERICAS INC.

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Patent Activity in the Last 10 Years

Technologies

Intl Class Technology Matters Rank in Class
 
  
 
G06F ELECTRIC DIGITAL DATA PROCESSING 125322
 
  
 
H04M TELEPHONIC COMMUNICATION 10971
 
  
 
G06Q DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR 48126
 
  
 
H04N PICTORIAL COMMUNICATION, e.g. TELEVISION 45197
 
  
 
H04L TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION 42243
 
  
 
G10L SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION 3860
 
  
 
G06K RECOGNITION OF DATA; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS 14184
 
  
 
G06N COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS 1155
 
  
 
H04W WIRELESS COMMUNICATION NETWORKS 8180
 
  
 
G06T IMAGE DATA PROCESSING OR GENERATION, IN GENERAL 7128

Top Patents (by citation)

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Recent Publications

Publication # Title Filing Date Pub Date Intl Class
2018/0070,134 SYSTEMS AND METHODS FOR MANAGING VIDEO TRANSMISSION AND STORAGESep 19, 17Mar 08, 18[H04N]
2017/0286,891 System and Method of Workforce OptimizationApr 14, 17Oct 05, 17[G06Q]
2017/0277,993 VIRTUAL ASSISTANT ESCALATIONMar 21, 17Sep 28, 17[G06N]
2017/0199,906 SYSTEM AND METHOD FOR CONTENT-QUALITY SCORINGJan 17, 17Jul 13, 17[G06F]
2017/0169,381 VIDEO CONTENT ANALYSIS USING POINT OF SALE DATADec 21, 16Jun 15, 17[G06Q]
2017/0132,220 APPARATUS, SYSTEM, AND METHOD FOR NATURAL LANGUAGE PROCESSINGJan 23, 17May 11, 17[G06F]
2017/0133,017 SYSTEMS, METHODS, AND MEDIA FOR DETERMINING FRAUD RISK FROM AUDIO SIGNALSOct 13, 16May 11, 17[H04M, G06Q, G10L]
2016/0343,375 Biometrics PlatformMay 23, 16Nov 24, 16[G10L]
2016/0295,222 SYSTEM AND METHOD FOR IMPROVED VIDEO OPERATIONSMay 16, 16Oct 06, 16[H04N, G11B]
2016/0277,578 USING SECONDARY CHANNEL INFORMATION TO PROVIDE FOR GATEWAY RECORDINGApr 01, 16Sep 22, 16[H04M, H04L]

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Recent Patents

Patent # Title Filing Date Issue Date Intl Class
9900430 Independent source recordingJun 06, 16Feb 20, 18[H04M, G06F, G11B]
9883158 Systems, methods, and software for improved video data recovery effectivenessJan 26, 15Jan 30, 18[H04N, G06F]
9875283 Systems and methods for storing and searching data in a customer center environmentMar 01, 16Jan 23, 18[G06F]
9866858 System and method for improved video operationsMay 16, 16Jan 09, 18[H04N, G11B]
9858931 Biometrics platformMay 23, 16Jan 02, 18[H04M, G10L]
9852606 System and method for crime investigationApr 10, 17Dec 26, 17[G08B, G06F]
9854096 Using secondary channel information to provide for gateway recordingApr 01, 16Dec 26, 17[H04M, H04L]
9836177 Providing variable responses in a virtual-assistant environmentDec 30, 11Dec 05, 17[G06Q, G06F]
9830044 Virtual assistant team customizationJun 02, 14Nov 28, 17[G06Q, G06F]
9823811 Virtual assistant team identificationJun 02, 14Nov 21, 17[G06Q, G06F]

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Expired/Abandoned/Withdrawn Patents

Patent # Title Status Filing Date Issue/Pub Date Intl Class
2015/0381,801 SYSTEMS, METHODS, AND MEDIA FOR DISAMBIGUATING CALL DATA TO DETERMINE FRAUDAbandonedJul 01, 15Dec 31, 15[H04M, G10L]
2015/0178,736 METHOD AND SYSTEM FOR GENERATING A FRAUD RISK SCORE USING TELEPHONY CHANNEL BASED AUDIO AND NON-AUDIO DATAAbandonedJan 05, 15Jun 25, 15[G06Q]
2013/0070,911 Adaptive Accent Vocie Communications System (AAVCS)AbandonedJul 22, 07Mar 21, 13[H04M]
2012/0253,805 SYSTEMS, METHODS, AND MEDIA FOR DETERMINING FRAUD RISK FROM AUDIO SIGNALSAbandonedMar 08, 12Oct 04, 12[G10L]
2012/0130,774 ANALYZING PERFORMANCE USING VIDEO ANALYTICSAbandonedNov 18, 11May 24, 12[G06Q]
2012/0053,939 SPEAKER VERIFICATION-BASED FRAUD SYSTEM FOR COMBINED AUTOMATED RISK SCORE WITH AGENT REVIEW AND ASSOCIATED USER INTERFACEAbandonedAug 13, 10Mar 01, 12[G10L]
2011/0112,879 METHOD AND APPARATUS TO MANAGE A WORKFORCEAbandonedNov 05, 10May 12, 11[G06Q]
2010/0172,485 SYSTEMS AND METHODS FOR DETERMINING ALLOCATIONS FOR DISTRIBUTED MULTI-SITE CONTACT CENTERSAbandonedMar 16, 10Jul 08, 10[H04M]
2010/0163,522 METHOD FOR MANUFACTURING A WRITE POLE OF A MAGNETIC WRITE HEAD FOR MAGNETIC DATA RECORDINGAbandonedDec 30, 08Jul 01, 10[B05D, B44C]
2010/0153,161 SYSTEM AND METHOD FOR WORKFORCE REQUIREMENTS MANAGEMENTAbandonedDec 03, 09Jun 17, 10[G06Q]
2010/0057,688 ADAPTIVE MULTI-CHANNEL ANSWERING SERVICE FOR KNOWLEDGE MANAGEMENT SYSTEMSAbandonedSep 04, 08Mar 04, 10[G06F]
2009/0055,548 SYSTEMS AND METHODS FOR MULTI-STREAM RECORDINGAbandonedMay 12, 08Feb 26, 09[G06F]
2008/0034,094 METHOD AND SYSTEM FOR SELECTIVELY DEDICATING RESOURCES FOR RECORDING DATA EXCHANGED BETWEEN ENTITIES ATTACHED TO A NETWORKAbandonedOct 15, 07Feb 07, 08[G06F]
2008/0008,296 Data Capture in a Distributed NetworkAbandonedJun 29, 07Jan 10, 08[H04M]
2007/0282,807 Systems and methods for contact center analysisAbandonedJun 30, 06Dec 06, 07[G06F]
2007/0206,767 System and method for integrated display of recorded interactions and call agent dataAbandonedFeb 22, 06Sep 06, 07[H04M]
2006/0248,019 Method and system to detect fraud using voice dataAbandonedApr 14, 06Nov 02, 06[G06Q]

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