System and method for managing calls

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United States of America Patent

PATENT NO 10051106
APP PUB NO 20180007190A1
SERIAL NO

15689249

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Abstract

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A computer-implemented method for managing calls in a collaboration environment is provided. The method includes receiving, by a processor, a call into a collaboration session of the collaboration environment. The method also includes identifying, by the processor, a user from a plurality of users associated with the collaboration session, based on at least one of contextual information regarding the call and information regarding the plurality of users. The method further includes providing, by the processor, an interface on a device associated with the identified user, wherein the interface enables the identified user to instruct the device to handle the call within the collaboration session.

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Patent Owner(s)

  • RINGCENTRAL, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Vendrow, Vlad Redwood City, US 182 2887

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