Automatic classification of phone calls using representation learning based on the hierarchical pitman-yor process

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 12230253
APP PUB NO 20230055948A1
SERIAL NO

17397709

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

Embodiments of the disclosed technology include a representation learning model for classification of natural language text. In embodiments, a classification model comprises a feature model and a classifier. The feature model may be hierarchical in nature: data may pass through a series of representations, decreasing in specificity and increasing in generality. Intermediate levels of representation may then be used as automatically learned features to train a statistical classifier. Specifically, the feature model may be based on a hierarchical Pitman-Yor process. In embodiments, once the feature model has been expressed as a Bayesian Belief Network and some aspect of the feature model has been selected for prediction, the feature model may be attached to the classifier. In embodiments, after training, potentially using a mix of labeled and unlabeled data, the classification model can be used to classify documents such as call transcripts based on topics of conversation represented in the transcripts.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

  • INVOCA, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
McCourt, Michael Santa Barbara, US 27 169

Cited Art Landscape

Load Citation

Patent Citation Ranking

Forward Cite Landscape

Load Citation

Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
3.5 Year Payment $1600.00 $800.00 $400.00 Aug 18, 2028
7.5 Year Payment $3600.00 $1800.00 $900.00 Aug 18, 2032
11.5 Year Payment $7400.00 $3700.00 $1850.00 Aug 18, 2036
Fee Large entity fee small entity fee micro entity fee
Surcharge - 3.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge - 7.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00