System and method for identifying an unidentified customer at the point of sale
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United States of America Patent
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Mar 4, 2003
Issued Date -
N/A
app pub date -
Aug 25, 1997
filing date -
Jun 28, 1996
priority date (Note) -
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status (Latency Note)
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Abstract
A system (500) for identifying an unidentified customer (510) includes a database (42) that contains utterance data (162) corresponding to a known customer. A processing system (502) coupled to the database (42) receives utterance information corresponding to the unidentified customer (510) at the point of sale and compares the utterance information with the utterance data (162) to identify the unidentified customer (510) as the known customer. In response, the processing system (502) may automatically retrieve stored information (104, 132, 162) corresponding to the known customer.
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