Automated diagnosis of printer systems using bayesian networks

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United States of America Patent

PATENT NO 6879973
SERIAL NO

09758891

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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An automated diagnostic system uses Bayesian networks to diagnose a system. Knowledge acquisition is performed in preparation to diagnose the system. An issue to diagnose is identified. Causes of the issue are identified. Subcauses of the causes are identified. Diagnostic steps are identified. Diagnostic steps are matched to causes and subcauses. Probabilities for the causes and the subcauses identified are estimated. Probabilities for actions and questions set are estimated. Costs for actions and questions are estimated.

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Patent Owner(s)

  • HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bogorad, Janice L Aller.o slashed.d, DK 1 34
Jensen, Finn V Broenderslev, DK 3 243
Jensen, Lasse Rostrup Aalborg, DK 2 181
Kjae, buttedrulff Uffe Aalborg, DK 2 171
Parker, Marilyn A Boise, ID 2 181
Pelletier, Paul A Boise, ID 2 181
Skaanning, Claus Dronninglund, DK 8 241

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