Call queuing utilization reporting

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7020253
APP PUB NO 20010012291A1
SERIAL NO

09802070

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Call queuing is implemented in a telecommunications advanced intelligent network. After a call to a busy subscriber line is queued, information about the queued call is collected. Utilization statistics based on the collected queue utilization information are then generated and made available to the subscriber.

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Patent Owner(s)

  • QWEST COMMUNICATIONS INTERNATIONAL INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Pflum, Robert Eric Phoenix, AZ 2 2
Verbil, John M Scottsdale, AZ 8 32

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