Assistance method and apparatus
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United States of America Patent
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Apr 8, 2003
Issued Date -
N/A
app pub date -
Feb 13, 2001
filing date -
Mar 22, 1999
priority date (Note) -
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Abstract
This invention provides for a method of (or apparatus for) facilitating the delivery of advice to consumers using a server unit which can store and display the names and characteristics of experts and then rapidly assist in connecting the expert and consumer for real-time communication. The server can also have the ability to receive keywords from the consumer, match those keywords to one or more experts, and tell the consumer how to contact an expert.
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