US Patent Application No: 2001/0032,335

Number of patents in Portfolio can not be more than 2000

Picture communications system and associated network services

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Abstract

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A real-time picture communications system (15) including a picture communications network subsystem (26) provides real-time picture communication services between users (21), devices (22), and/or groups of users, devices, and other groups. Examples of devices include cameras, viewers, keypads, writing tablets, microphones, telephones, and combinations thereof. One or more protocol communications nodes (27) are connected to one or more networks to provide communication between the network and the picture communications network subsystem. A registry database (28) includes user information (86), device information (87) and group information (88). A control subsystem (29) processes requests and executes instructions, such as an attach instruction and instructions that establish real-time communication services responsive to an authenticated request by a user or a device to the extent allowed by the various access rights of any users, devices and groups.

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First Claim

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Patent Owner(s)

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International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Jones, Lawrence R San Diego, CA 25 1470

Cited Art Landscape

Patent Info (Count) # Cites Year
 
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INTELLECTUAL VENTURES HOLDING 81 LLC (1)
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* Cited By Examiner

Patent Citation Ranking

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Patent Info (Count) # Cites Year
 
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NEC CORPORATION (1)
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9,106,737 Systems and methods for recording resource association for recording 0 2007
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8,806,073 Content-aware digital media storage device and methods of using the same 0 2012
 
SCIENTIFIC-ATLANTA, LLC (15)
7,917,920 System for providing alternative services 0 2000
7,882,524 Navigation paradigm for access to television services 0 2000
7,882,516 Video-on-demand navigational system 0 2000
7,930,717 Graphic user interfaces for purchasable and recordable media (PRM) downloads 0 2001
7,934,235 Channel control system for exiting from an interactive program guide 0 2004
7,970,921 Managing removal of media titles from a list 0 2005
7,934,240 Video on demand system with dynamic enablement of random-access functionality 0 2005
7,934,241 Video on demand system with selectable options of configurable random-access control 0 2005
7,934,242 Systems and methods for dynamically allocating bandwidth in a digital broadband delivery system 0 2008
7,886,325 Systems and methods for dynamically allocating bandwidth in a digital broadband delivery system 0 2008
7,966,635 Updating download options for unavailable media content 0 2008
7,903,577 Optimizing data rates for video services to a subscriber 0 2008
7,992,166 Providing alternative services based on receiver configuration and type of display device 7 2009
7,930,713 Providing alternative services based on receiver configuration and type of display device 0 2009
7,886,319 Providing alternative services based on receiver configuration and type of display device 0 2009
 
SANDISK IL LTD. (2)
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LG ELECTRONICS INC. (2)
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INTERNATIONAL BUSINESS MACHINES CORPORATION (3)
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Nikon Corporation (2)
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VERIZON PATENT AND LICENSING INC. (6)
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* 2010/0161,811 METHOD AND SYSTEM FOR PROVIDING SUPPLEMENTAL VISUAL CONTENT 2 2008
8,548,208 Multifactor multimedia biometric authentication 1 2012
* 2013/0219,001 METHOD AND SYSTEM FOR DYNAMIC CONTENT DELIVERY 0 2013
 
3M INNOVATIVE PROPERTIES COMPANY (2)
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DOMINGO ENTERPRISES, LLC (3)
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HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. (6)
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BELLSOUTH INTELLECTUAL PROPERTY CORPORATION (6)
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7,975,277 System for providing alternative services 7 2000
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8,006,262 Graphic user interfaces for purchasable and recordable media (PRM) downloads 21 2001
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8,161,388 Interactive discovery of display device characteristics 7 2004
8,020,184 Channel control system for exiting from an interactive program guide 6 2004
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8,189,472 Optimizing bandwidth utilization to a subscriber premises 8 2005
8,069,259 Managing removal of media titles from a list 6 2005
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THE BOARD OF TRUSTEES OF THE LELAND STANFORD JUNIOR UNIVERSITY (2)
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VERINT SYSTEMS LTD. (4)
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7,881,471 Systems and methods for recording an encrypted interaction 15 2006
7,885,813 Systems and methods for analyzing communication sessions 5 2006
7,881,216 Systems and methods for analyzing communication sessions using fragments 10 2006
7,899,180 System and method for analysing communications streams 3 2006
8,315,901 Systems and methods of automatically scheduling a workforce 2 2007
7,953,719 Method, apparatus, and system for capturing data exchanged between a server and a user 1 2008
 
VERINT AMERICAS INC. (98)
7,325,190 Interface system and method of building rules and constraints for a resource scheduling system 7 2000
7,424,715 Method and system for presenting events associated with recorded data exchanged between a server and a user 7 2002
8,160,233 System and method for detecting and displaying business transactions 4 2006
8,117,064 Systems and methods for workforce optimization and analytics 14 2006
8,112,298 Systems and methods for workforce optimization 4 2006
8,108,237 Systems for integrating contact center monitoring, training and scheduling 12 2006
7,864,946 Systems and methods for scheduling call center agents using quality data and correlation-based discovery 2 2006
7,853,006 Systems and methods for scheduling call center agents using quality data and correlation-based discovery 3 2006
9,008,300 Complex recording trigger 0 2006
7,734,783 Systems and methods for determining allocations for distributed multi-site contact centers 4 2006
8,126,134 Systems and methods for scheduling of outbound agents 2 2006
8,442,033 Distributed voice over internet protocol recording 2 2006
8,254,262 Passive recording and load balancing 0 2006
8,204,056 Systems and methods for endpoint recording using a media application server 9 2006
7,995,612 Systems and methods for capturing communication signals [32-bit or 128-bit addresses] 2 2006
7,852,994 Systems and methods for recording audio 6 2006
7,826,608 Systems and methods for calculating workforce staffing statistics 4 2006
7,822,018 Duplicate media stream 6 2006
7,792,278 Integration of contact center surveys 7 2006
7,774,854 Systems and methods for protecting information 8 2006
7,701,972 Internet protocol analyzing 3 2006
7,680,264 Systems and methods for endpoint recording using a conference bridge 3 2006
7,672,746 Systems and methods for automatic scheduling of a workforce 8 2006
7,633,930 Systems and methods for capturing multimedia communication signals 3 2006
8,155,275 Systems and methods for managing alarms from recorders 0 2006
8,850,303 Interface system and method of building rules and constraints for a resource scheduling system 0 2006
8,131,578 Systems and methods for automatic scheduling of a workforce 0 2006
8,112,306 System and method for facilitating triggers and workflows in workforce optimization 9 2006
7,853,800 Systems and methods for a secure recording environment 5 2006
7,848,524 Systems and methods for a secure recording environment 2 2006
7,769,176 Systems and methods for a secure recording environment 9 2006
* 2008/0065,902 Systems and Methods for Recording an Encrypted Interaction 13 2006
7,254,546 System and method for complex schedule generation 5 2006
7,949,552 Systems and methods for context drilling in workforce optimization 14 2006
8,645,179 Systems and methods of partial shift swapping 0 2006
8,130,938 Systems and methods for endpoint recording using recorders 5 2006
8,068,602 Systems and methods for recording using virtual machines 5 2006
8,005,676 Speech analysis using statistical learning 6 2006
8,000,465 Systems and methods for endpoint recording using gateways 6 2006
7,991,613 Analyzing audio components and generating text with integrated additional session information 9 2006
7,966,397 Distributive data capture 7 2006
7,953,621 Systems and methods for displaying agent activity exceptions 2 2006
7,920,482 Systems and methods for monitoring information corresponding to communication sessions 6 2006
7,903,568 Systems and methods for providing recording as a network service 6 2006
7,899,176 Systems and methods for discovering customer center information 0 2006
7,899,178 Recording invocation of communication sessions 5 2006
7,873,156 Systems and methods for analyzing contact center interactions 11 2006
7,817,795 Systems and methods for data synchronization in a customer center 2 2006
7,752,043 Multi-pass speech analytics 30 2006
7,660,307 Systems and methods for providing recording as a network service 3 2006
7,660,406 Systems and methods for integrating outsourcers 7 2006
7,613,290 Recording using proxy servers 21 2006
7,570,755 Routine communication sessions for recording 10 2006
7,587,041 System and method for analysing communications streams 21 2006
7,466,816 System and method for analysing communication streams 22 2006
8,837,697 Call control presence and recording 2 2006
8,199,886 Call control recording 7 2006
8,280,011 Recording in a distributed environment 0 2006
8,130,925 Systems and methods for recording 0 2006
8,130,926 Systems and methods for recording data 4 2006
7,965,828 Call control presence 16 2006
8,315,867 Systems and methods for analyzing communication sessions 0 2007
7,801,055 Systems and methods for analyzing communication sessions using fragments 4 2007
8,743,730 Systems and methods for recording resource association for a communications environment 0 2007
8,437,465 Systems and methods for capturing communications data 1 2007
8,170,184 Systems and methods for recording resource association in a recording environment 0 2007
7,953,750 Systems and methods for storing and searching data in a customer center environment 4 2007
7,930,314 Systems and methods for storing and searching data in a customer center environment 9 2007
7,634,422 System and method for complex schedule generation 0 2007
8,331,549 System and method for integrated workforce and quality management 3 2007
8,396,732 System and method for integrated workforce and analytics 8 2007
7,660,407 Systems and methods for scheduling contact center agents 5 2007
7,752,508 Method and system for concurrent error identification in resource scheduling 0 2007
8,189,763 System and method for recording voice and the data entered by a call center agent and retrieval of these communication streams for analysis or correction 0 2008
* 2009/0141,885 SYSTEM AND METHOD FOR RECORDING VOICE AND THE DATA ENTERED BY A CALL CENTER AGENT AND RETRIEVAL OF THESE COMMUNICATION STREAMS FOR ANALYSIS OR CORRECTION 0 2008
8,699,700 Routine communication sessions for recording 2 2009
* 2010/0118,859 ROUTINE COMMUNICATION SESSIONS FOR RECORDING 8 2009
8,401,155 Systems and methods for secure recording in a customer center environment 17 2009
8,718,074 Internet protocol analyzing 1 2010
8,744,064 Recording invocation of communication sessions 0 2010
8,730,959 Systems and methods for endpoint recording using a media application server 0 2010
8,483,074 Systems and methods for providing recording as a network service 0 2010
8,379,835 Systems and methods for endpoint recording using recorders 1 2010
8,290,871 Systems and methods for a secure recording environment 0 2010
8,139,741 Call control presence 10 2010
9,253,316 Recording invocation of communication sessions 0 2010
9,020,125 Recording invocation of communication sessions 0 2010
8,976,954 Recording invocation of communication sessions 4 2010
8,718,266 Recording invocation of communication sessions 0 2010
8,724,778 Systems and methods for secure recording in a customer center environment 0 2010
8,675,824 Systems and methods for secure recording in a customer center environment 0 2010
8,675,825 Systems and methods for secure recording in a customer center environment 1 2010
9,304,995 Systems and methods for storing and searching data in a customer center environment 0 2011
8,713,167 Distributive data capture 0 2011
9,413,878 Recording invocation of communication sessions 0 2014
9,197,492 Internet protocol analyzing 0 2014
9,014,345 Systems and methods for secure recording in a customer center environment 0 2014
9,451,086 Complex recording trigger 0 2015
 
ALCATEL (1)
* 2006/0093,333 Method for exchange of information between a mobile terminal and a server 1 2005
 
EYRETEL PLC (3)
7,925,889 Method and system for communications monitoring 3 2003
7,574,000 System and method for analysing communications streams 16 2006
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CASIO COMPUTER CO., LTD. (1)
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NOKIA CORPORATION (2)
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* Cited By Examiner