US Patent Application No: 2001/0032,335

Number of patents in Portfolio can not be more than 2000

Picture communications system and associated network services

2 Status Updates

Stats

See full text
ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

A real-time picture communications system (15) including a picture communications network subsystem (26) provides real-time picture communication services between users (21), devices (22), and/or groups of users, devices, and other groups. Examples of devices include cameras, viewers, keypads, writing tablets, microphones, telephones, and combinations thereof. One or more protocol communications nodes (27) are connected to one or more networks to provide communication between the network and the picture communications network subsystem. A registry database (28) includes user information (86), device information (87) and group information (88). A control subsystem (29) processes requests and executes instructions, such as an attach instruction and instructions that establish real-time communication services responsive to an authenticated request by a user or a device to the extent allowed by the various access rights of any users, devices and groups.

Loading the Abstract Image... loading....

First Claim

See full text

all claims..

Related Publications

Loading Related Publications... loading....

Patent Owner(s)

  • Assignment data not available. Check USPTO

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Jones, Lawrence R Conifer, CO 36 995

Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
VERINT AMERICAS INC. (77)
7,325,190 Interface system and method of building rules and constraints for a resource scheduling system 6 2000
7,424,715 Method and system for presenting events associated with recorded data exchanged between a server and a user 6 2002
8,160,233 System and method for detecting and displaying business transactions 1 2006
8,117,064 Systems and methods for workforce optimization and analytics 8 2006
8,112,298 Systems and methods for workforce optimization 1 2006
8,108,237 Systems for integrating contact center monitoring, training and scheduling 6 2006
7,864,946 Systems and methods for scheduling call center agents using quality data and correlation-based discovery 0 2006
7,853,006 Systems and methods for scheduling call center agents using quality data and correlation-based discovery 0 2006
7,734,783 Systems and methods for determining allocations for distributed multi-site contact centers 2 2006
8,126,134 Systems and methods for scheduling of outbound agents 1 2006
8,442,033 Distributed voice over internet protocol recording 0 2006
8,254,262 Passive recording and load balancing 0 2006
8,204,056 Systems and methods for endpoint recording using a media application server 3 2006
7,995,612 Systems and methods for capturing communication signals [32-bit or 128-bit addresses] 0 2006
7,852,994 Systems and methods for recording audio 1 2006
7,826,608 Systems and methods for calculating workforce staffing statistics 4 2006
7,822,018 Duplicate media stream 3 2006
7,792,278 Integration of contact center surveys 3 2006
7,774,854 Systems and methods for protecting information 1 2006
7,701,972 Internet protocol analyzing 0 2006
7,680,264 Systems and methods for endpoint recording using a conference bridge 1 2006
7,672,746 Systems and methods for automatic scheduling of a workforce 5 2006
7,633,930 Systems and methods for capturing multimedia communication signals 1 2006
8,155,275 Systems and methods for managing alarms from recorders 0 2006
8,131,578 Systems and methods for automatic scheduling of a workforce 0 2006
8,112,306 System and method for facilitating triggers and workflows in workforce optimization 3 2006
7,853,800 Systems and methods for a secure recording environment 0 2006
7,848,524 Systems and methods for a secure recording environment 0 2006
7,769,176 Systems and methods for a secure recording environment 4 2006
7,254,546 System and method for complex schedule generation 2 2006
7,949,552 Systems and methods for context drilling in workforce optimization 2 2006
8,645,179 Systems and methods of partial shift swapping 0 2006
8,130,938 Systems and methods for endpoint recording using recorders 2 2006
8,068,602 Systems and methods for recording using virtual machines 1 2006
8,005,676 Speech analysis using statistical learning 1 2006
8,000,465 Systems and methods for endpoint recording using gateways 4 2006
7,991,613 Analyzing audio components and generating text with integrated additional session information 2 2006
7,966,397 Distributive data capture 0 2006
7,953,621 Systems and methods for displaying agent activity exceptions 1 2006
7,920,482 Systems and methods for monitoring information corresponding to communication sessions 3 2006
7,903,568 Systems and methods for providing recording as a network service 0 2006
7,899,176 Systems and methods for discovering customer center information 0 2006
7,899,178 Recording invocation of communication sessions 2 2006
7,873,156 Systems and methods for analyzing contact center interactions 4 2006
7,817,795 Systems and methods for data synchronization in a customer center 0 2006
7,752,043 Multi-pass speech analytics 4 2006
7,660,307 Systems and methods for providing recording as a network service 1 2006
7,660,406 Systems and methods for integrating outsourcers 1 2006
7,613,290 Recording using proxy servers 9 2006
7,570,755 Routine communication sessions for recording 3 2006
7,587,041 System and method for analysing communications streams 4 2006
7,466,816 System and method for analysing communication streams 5 2006
8,199,886 Call control recording 4 2006
8,280,011 Recording in a distributed environment 0 2006
8,130,925 Systems and methods for recording 0 2006
8,130,926 Systems and methods for recording data 0 2006
7,965,828 Call control presence 1 2006
8,315,867 Systems and methods for analyzing communication sessions 0 2007
7,801,055 Systems and methods for analyzing communication sessions using fragments 3 2007
8,437,465 Systems and methods for capturing communications data 0 2007
8,170,184 Systems and methods for recording resource association in a recording environment 0 2007
7,953,750 Systems and methods for storing and searching data in a customer center environment 0 2007
7,930,314 Systems and methods for storing and searching data in a customer center environment 1 2007
7,634,422 System and method for complex schedule generation 0 2007
8,331,549 System and method for integrated workforce and quality management 0 2007
8,396,732 System and method for integrated workforce and analytics 0 2007
7,660,407 Systems and methods for scheduling contact center agents 3 2007
7,752,508 Method and system for concurrent error identification in resource scheduling 0 2007
8,189,763 System and method for recording voice and the data entered by a call center agent and retrieval of these communication streams for analysis or correction 0 2008
8,699,700 Routine communication sessions for recording 0 2009
8,401,155 Systems and methods for secure recording in a customer center environment 0 2009
8,483,074 Systems and methods for providing recording as a network service 0 2010
8,379,835 Systems and methods for endpoint recording using recorders 0 2010
8,290,871 Systems and methods for a secure recording environment 0 2010
8,139,741 Call control presence 1 2010
8,675,824 Systems and methods for secure recording in a customer center environment 0 2010
8,675,825 Systems and methods for secure recording in a customer center environment 0 2010
 
SCIENTIFIC-ATLANTA, LLC (18)
7,917,920 System for providing alternative services 0 2000
7,882,524 Navigation paradigm for access to television services 0 2000
7,882,516 Video-on-demand navigational system 0 2000
7,930,717 Graphic user interfaces for purchasable and recordable media (PRM) downloads 0 2001
7,934,235 Channel control system for exiting from an interactive program guide 0 2004
7,970,921 Managing removal of media titles from a list 0 2005
8,056,106 Video on demand system with dynamic enablement of random-access functionality 5 2005
7,934,240 Video on demand system with dynamic enablement of random-access functionality 0 2005
7,934,241 Video on demand system with selectable options of configurable random-access control 0 2005
8,032,914 Systems and methods for dynamically allocating bandwidth in a digital broadband delivery system 7 2008
7,934,242 Systems and methods for dynamically allocating bandwidth in a digital broadband delivery system 0 2008
7,886,325 Systems and methods for dynamically allocating bandwidth in a digital broadband delivery system 0 2008
7,966,635 Updating download options for unavailable media content 0 2008
7,903,577 Optimizing data rates for video services to a subscriber 0 2008
7,992,166 Providing alternative services based on receiver configuration and type of display device 4 2009
7,930,713 Providing alternative services based on receiver configuration and type of display device 0 2009
7,886,319 Providing alternative services based on receiver configuration and type of display device 0 2009
8,191,093 Providing information pertaining to audio-visual and personal bi-directional services 3 2009
 
CISCO TECHNOLOGY, INC. (15)
7,975,277 System for providing alternative services 4 2000
7,934,232 Navigation paradigm for access to television services 19 2000
7,992,163 Video-on-demand navigational system 8 2000
8,516,525 Integrated searching system for interactive media guide 0 2000
7,962,370 Methods in a media service system for transaction processing 10 2001
8,006,262 Graphic user interfaces for purchasable and recordable media (PRM) downloads 8 2001
8,352,725 Method and apparatus for managing secure communications 0 2003
8,161,388 Interactive discovery of display device characteristics 3 2004
8,020,184 Channel control system for exiting from an interactive program guide 3 2004
8,189,472 Optimizing bandwidth utilization to a subscriber premises 4 2005
8,069,259 Managing removal of media titles from a list 3 2005
8,037,504 Video on demand system with selectable options of configurable random-access control 5 2005
8,006,273 Updating download options for unavailable media content 5 2008
7,961,643 Optimizing data rates for video services to a subscriber 10 2008
8,640,172 System and method for characterization of purchasable and recordable media (PRM) 0 2009
 
CREDIT SUISSE, CAYMAN ISLANDS BRANCH (10)
7,219,138 Method, apparatus, and system for capturing data exchanged between a server and a user 16 2002
8,285,833 Packet data recording method and system 0 2002
7,149,788 Method and system for providing access to captured multimedia data from a multimedia player 26 2002
7,047,296 Method and system for selectively dedicating resources for recording data exchanged between entities attached to a network 6 2002
7,788,286 Method and apparatus for multi-contact scheduling 1 2005
7,281,173 Method and system for concurrent error identification in resource scheduling 1 2005
7,424,718 Method and system for presenting events associated with recorded data exchanged between a server and a user 19 2006
7,284,049 Selective dedication of active and passive contact center recording resources 6 2006
7,376,735 Method, apparatus, and system for capturing data exchanged between a server and a user 11 2006
8,015,042 Methods for long-range contact center staff planning utilizing discrete event simulation 3 2006
 
VERINT SYSTEMS INC. (9)
7,882,212 Methods and devices for archiving recorded interactions and retrieving stored recorded interactions 0 2002
8,670,552 System and method for integrated display of multiple types of call agent data 0 2006
8,594,313 Systems and methods for endpoint recording using phones 0 2006
7,881,471 Systems and methods for recording an encrypted interaction 6 2006
7,885,813 Systems and methods for analyzing communication sessions 3 2006
7,881,216 Systems and methods for analyzing communication sessions using fragments 1 2006
7,899,180 System and method for analysing communications streams 1 2006
8,315,901 Systems and methods of automatically scheduling a workforce 0 2007
7,953,719 Method, apparatus, and system for capturing data exchanged between a server and a user 0 2008
 
THE INVENTION SCIENCE FUND I, LLC (4)
7,920,169 Proximity of shared image devices 7 2005
7,876,357 Estimating shared image device operational capabilities or resources 7 2005
8,606,383 Audio sharing 0 2010
8,350,946 Viewfinder for shared image device 1 2010
 
EYE-FI, INC. (3)
8,014,529 In-band device enrollment without access point support 1 2006
7,702,821 Content-aware digital media storage device and methods of using the same 12 2006
8,046,504 Content-aware digital media storage device and methods of using the same 2 2010
 
FOREMOST TECHNOLOGIES LLC (3)
7,092,735 Video-voicemail solution for wireless communication devices 15 2002
RE42210 Video-voicemail solution for wireless communication devices 2 2008
RE44732 Video-voicemail solution for wireless communication devices 0 2011
 
VERIZON PATENT AND LICENSING INC. (3)
8,189,878 Multifactor multimedia biometric authentication 1 2007
8,621,089 Method and system for providing supplemental visual content 0 2008
8,548,208 Multifactor multimedia biometric authentication 0 2012
 
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION (2)
8,649,368 Notification of image capture 0 2006
8,437,460 User supervision and notification 0 2006
 
CANON KABUSHIKI KAISHA (2)
7,366,468 Wireless communication apparatus capable of wireless communication with public wireless network and wireless communication apparatus, and image communication apparatus capable of wireless communication with wireless communication apparatus 8 2001
7,643,065 Image data processing system 1 2004
 
DOMINGO ENTERPRISES, LLC (2)
8,209,416 System and method for identifying transient friends 1 2011
8,458,257 System and method for identifying transient friends 0 2012
 
EYRETEL PLC (2)
7,925,889 Method and system for communications monitoring 1 2003
7,574,000 System and method for analysing communications streams 0 2006
 
HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. (2)
7,450,157 Remote high resolution photography and video recording using a streaming video as a view-finder 2 2001
7,349,117 Method for introduction and linking of imaging appliances 0 2005
 
INTELLECTUAL VENTURES FUND 83 LLC (2)
8,589,241 System and method for facilitating imaging services using a service identification number stored in an image capture device 0 2006
8,612,308 System and method for providing a configured camera, image products, and services 0 2011
 
SOCKET MOBILE, INC. (2)
7,440,774 Wireless enabled memory module 2 2003
8,023,998 Wireless enabled memory module 1 2004
 
3M INNOVATIVE PROPERTIES COMPANY (1)
7,503,008 Software notes 1 2002
 
BLACK HILLS MEDIA, LLC (1)
8,458,356 System and method for sharing playlists 0 2012
 
COLUMBITECH AB (1)
7,797,437 Method for handover between heterogeneous communications networks 1 2001
 
FUJITSU LIMITED (1)
7,272,798 Method for intermediating images 0 2002
 
HONDA GIKEN KOGYO KABUSHIKI KAISHA (1)
7,100,190 Automobile web cam and communications system incorporating a network of automobile web cams 16 2001
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (1)
6,914,695 Process of operations with an interchangeable transmission device and apparatus for use therein for a common interface for use with digital cameras 9 2001
 
MICROSOFT CORPORATION (1)
7,203,696 Dynamic registry partitioning 11 2003
 
OLYMPUS IMAGING CORP. (1)
8,259,811 Method for determining a number of items of encoded data that can be stored in a memory, and method for controlling sizes of items of encoded image data to be stored in a memory 0 2007
 
ROBERT BOSCH GMBH (1)
7,398,327 Apparatus, method and system for providing automated services to heterogenous devices across multiple platforms 21 2003
 
THE BOARD OF TRUSTEES OF THE LELAND STANFORD JUNIOR UNIVERSITY (1)
8,307,273 Methods and apparatus for interactive network sharing of digital video content 1 2002
 
Other [Check patent profile for assignment information] (3)
6,709,062 Head restraint for a passenger of a vehicle 3 2001
7,610,052 Sharing meta information media file 0 2005
8,707,153 Displaying comment data corresponding to a video presentation 0 2007