US Patent Application No: 2001/0032,335
Number of patents in Portfolio can not be more than 2000
Picture communications system and associated network services
Stats
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Oct 18, 2001
Publication date -
Mar 5, 2001
filing date -
09/799,404
serial no -
ABAN
status
Importance
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Abstract
A real-time picture communications system (15) including a picture communications network subsystem (26) provides real-time picture communication services between users (21), devices (22), and/or groups of users, devices, and other groups. Examples of devices include cameras, viewers, keypads, writing tablets, microphones, telephones, and combinations thereof. One or more protocol communications nodes (27) are connected to one or more networks to provide communication between the network and the picture communications network subsystem. A registry database (28) includes user information (86), device information (87) and group information (88). A control subsystem (29) processes requests and executes instructions, such as an attach instruction and instructions that establish real-time communication services responsive to an authenticated request by a user or a device to the extent allowed by the various access rights of any users, devices and groups.
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First Claim
Related Publications
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- 15 United States
- 10 France
- 8 Japan
- 7 China
- 5 Korea
- 2 Other
Patent Owner(s)
- Assignment data not available. Check USPTO
International Classification(s)
- [Classification Symbol]
- [Patents Count]
Inventor(s)
| Inventor Name | Address | # of filed Patents | Total Citations |
|---|---|---|---|
| Jones, Lawrence R | Conifer, CO | 31 | 793 |
Patent Citation Ranking
Forward Cites
| Patent Info | (Count) | # Cites | Year |
|---|---|---|---|
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| 7,219,138 Method, apparatus, and system for capturing data exchanged between a server and a user | 11 | 2002 | |
| 8,285,833 Packet data recording method and system | 0 | 2002 | |
| 7,424,715 Method and system for presenting events associated with recorded data exchanged between a server and a user | 6 | 2002 | |
| 7,149,788 Method and system for providing access to captured multimedia data from a multimedia player | 18 | 2002 | |
| 7,047,296 Method and system for selectively dedicating resources for recording data exchanged between entities attached to a network | 5 | 2002 | |
| 7,882,212 Methods and devices for archiving recorded interactions and retrieving stored recorded interactions | 0 | 2002 | |
| 7,925,889 Method and system for communications monitoring | 0 | 2003 | |
| 7,788,286 Method and apparatus for multi-contact scheduling | 1 | 2005 | |
| 7,281,173 Method and system for concurrent error identification in resource scheduling | 1 | 2005 | |
| 8,160,233 System and method for detecting and displaying business transactions | 0 | 2006 | |
| 8,117,064 Systems and methods for workforce optimization and analytics | 3 | 2006 | |
| 8,112,298 Systems and methods for workforce optimization | 1 | 2006 | |
| 8,108,237 Systems for integrating contact center monitoring, training and scheduling | 2 | 2006 | |
| 7,864,946 Systems and methods for scheduling call center agents using quality data and correlation-based discovery | 0 | 2006 | |
| 7,853,006 Systems and methods for scheduling call center agents using quality data and correlation-based discovery | 0 | 2006 | |
| 7,734,783 Systems and methods for determining allocations for distributed multi-site contact centers | 1 | 2006 | |
| 7,424,718 Method and system for presenting events associated with recorded data exchanged between a server and a user | 14 | 2006 | |
| 7,284,049 Selective dedication of active and passive contact center recording resources | 3 | 2006 | |
| 8,126,134 Systems and methods for scheduling of outbound agents | 1 | 2006 | |
| 8,254,262 Passive recording and load balancing | 0 | 2006 | |
| 8,204,056 Systems and methods for endpoint recording using a media application server | 3 | 2006 | |
| 7,995,612 Systems and methods for capturing communication signals [32-bit or 128-bit addresses] | 0 | 2006 | |
| 7,852,994 Systems and methods for recording audio | 1 | 2006 | |
| 7,826,608 Systems and methods for calculating workforce staffing statistics | 0 | 2006 | |
| 7,822,018 Duplicate media stream | 2 | 2006 | |
| 7,792,278 Integration of contact center surveys | 1 | 2006 | |
| 7,774,854 Systems and methods for protecting information | 1 | 2006 | |
| 7,701,972 Internet protocol analyzing | 0 | 2006 | |
| 7,680,264 Systems and methods for endpoint recording using a conference bridge | 1 | 2006 | |
| 7,672,746 Systems and methods for automatic scheduling of a workforce | 3 | 2006 | |
| 7,633,930 Systems and methods for capturing multimedia communication signals | 0 | 2006 | |
| 8,155,275 Systems and methods for managing alarms from recorders | 0 | 2006 | |
| 8,131,578 Systems and methods for automatic scheduling of a workforce | 0 | 2006 | |
| 8,112,306 System and method for facilitating triggers and workflows in workforce optimization | 0 | 2006 | |
| 7,881,471 Systems and methods for recording an encrypted interaction | 3 | 2006 | |
| 7,853,800 Systems and methods for a secure recording environment | 0 | 2006 | |
| 7,848,524 Systems and methods for a secure recording environment | 0 | 2006 | |
| 7,769,176 Systems and methods for a secure recording environment | 2 | 2006 | |
| 7,254,546 System and method for complex schedule generation | 1 | 2006 | |
| 7,376,735 Method, apparatus, and system for capturing data exchanged between a server and a user | 11 | 2006 | |
| 7,949,552 Systems and methods for context drilling in workforce optimization | 0 | 2006 | |
| 8,015,042 Methods for long-range contact center staff planning utilizing discrete event simulation | 3 | 2006 | |
| 8,130,938 Systems and methods for endpoint recording using recorders | 1 | 2006 | |
| 8,068,602 Systems and methods for recording using virtual machines | 0 | 2006 | |
| 8,005,676 Speech analysis using statistical learning | 0 | 2006 | |
| 8,000,465 Systems and methods for endpoint recording using gateways | 2 | 2006 | |
| 7,991,613 Analyzing audio components and generating text with integrated additional session information | 1 | 2006 | |
| 7,966,397 Distributive data capture | 0 | 2006 | |
| 7,920,482 Systems and methods for monitoring information corresponding to communication sessions | 2 | 2006 | |
| 7,903,568 Systems and methods for providing recording as a network service | 0 | 2006 | |
| 7,885,813 Systems and methods for analyzing communication sessions | 2 | 2006 | |
| 7,881,216 Systems and methods for analyzing communication sessions using fragments | 1 | 2006 | |
| 7,873,156 Systems and methods for analyzing contact center interactions | 1 | 2006 | |
| 7,817,795 Systems and methods for data synchronization in a customer center | 0 | 2006 | |
| 7,752,043 Multi-pass speech analytics | 2 | 2006 | |
| 7,660,307 Systems and methods for providing recording as a network service | 1 | 2006 | |
| 7,660,406 Systems and methods for integrating outsourcers | 0 | 2006 | |
| 7,613,290 Recording using proxy servers | 8 | 2006 | |
| 7,570,755 Routine communication sessions for recording | 2 | 2006 | |
| 8,199,886 Call control recording | 2 | 2006 | |
| 8,280,011 Recording in a distributed environment | 0 | 2006 | |
| 8,130,925 Systems and methods for recording | 0 | 2006 | |
| 8,130,926 Systems and methods for recording data | 0 | 2006 | |
| 7,965,828 Call control presence | 0 | 2006 | |
| 8,437,465 Systems and methods for capturing communications data | 0 | 2007 | |
| 8,170,184 Systems and methods for recording resource association in a recording environment | 0 | 2007 | |
| 7,930,314 Systems and methods for storing and searching data in a customer center environment | 0 | 2007 | |
| 7,953,719 Method, apparatus, and system for capturing data exchanged between a server and a user | 0 | 2008 | |
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| 7,975,277 System for providing alternative services | 1 | 2000 | |
| 7,917,920 System for providing alternative services | 0 | 2000 | |
| 7,882,524 Navigation paradigm for access to television services | 0 | 2000 | |
| 7,992,163 Video-on-demand navigational system | 3 | 2000 | |
| 7,882,516 Video-on-demand navigational system | 0 | 2000 | |
| 7,962,370 Methods in a media service system for transaction processing | 7 | 2001 | |
| 8,006,262 Graphic user interfaces for purchasable and recordable media (PRM) downloads | 4 | 2001 | |
| 7,930,717 Graphic user interfaces for purchasable and recordable media (PRM) downloads | 0 | 2001 | |
| 8,020,184 Channel control system for exiting from an interactive program guide | 0 | 2004 | |
| 7,934,235 Channel control system for exiting from an interactive program guide | 0 | 2004 | |
| 8,069,259 Managing removal of media titles from a list | 0 | 2005 | |
| 7,970,921 Managing removal of media titles from a list | 0 | 2005 | |
| 8,056,106 Video on demand system with dynamic enablement of random-access functionality | 0 | 2005 | |
| 8,037,504 Video on demand system with selectable options of configurable random-access control | 1 | 2005 | |
| 7,934,240 Video on demand system with dynamic enablement of random-access functionality | 0 | 2005 | |
| 7,934,241 Video on demand system with selectable options of configurable random-access control | 0 | 2005 | |
| 8,032,914 Systems and methods for dynamically allocating bandwidth in a digital broadband delivery system | 1 | 2008 | |
| 7,934,242 Systems and methods for dynamically allocating bandwidth in a digital broadband delivery system | 0 | 2008 | |
| 7,886,325 Systems and methods for dynamically allocating bandwidth in a digital broadband delivery system | 0 | 2008 | |
| 8,006,273 Updating download options for unavailable media content | 1 | 2008 | |
| 7,966,635 Updating download options for unavailable media content | 0 | 2008 | |
| 7,903,577 Optimizing data rates for video services to a subscriber | 0 | 2008 | |
| 7,992,166 Providing alternative services based on receiver configuration and type of display device | 1 | 2009 | |
| 7,930,713 Providing alternative services based on receiver configuration and type of display device | 0 | 2009 | |
| 7,886,319 Providing alternative services based on receiver configuration and type of display device | 0 | 2009 | |
| 8,191,093 Providing information pertaining to audio-visual and personal bi-directional services | 0 | 2009 | |
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| 7,325,190 Interface system and method of building rules and constraints for a resource scheduling system | 3 | 2000 | |
| 7,953,621 Systems and methods for displaying agent activity exceptions | 0 | 2006 | |
| 7,899,176 Systems and methods for discovering customer center information | 0 | 2006 | |
| 7,899,178 Recording invocation of communication sessions | 0 | 2006 | |
| 7,587,041 System and method for analysing communications streams | 1 | 2006 | |
| 7,466,816 System and method for analysing communication streams | 2 | 2006 | |
| 8,315,867 Systems and methods for analyzing communication sessions | 0 | 2007 | |
| 7,801,055 Systems and methods for analyzing communication sessions using fragments | 0 | 2007 | |
| 7,953,750 Systems and methods for storing and searching data in a customer center environment | 0 | 2007 | |
| 7,634,422 System and method for complex schedule generation | 0 | 2007 | |
| 8,331,549 System and method for integrated workforce and quality management | 0 | 2007 | |
| 8,396,732 System and method for integrated workforce and analytics | 0 | 2007 | |
| 7,660,407 Systems and methods for scheduling contact center agents | 0 | 2007 | |
| 7,752,508 Method and system for concurrent error identification in resource scheduling | 0 | 2007 | |
| 8,189,763 System and method for recording voice and the data entered by a call center agent and retrieval of these communication streams for analysis or correction | 0 | 2008 | |
| 8,401,155 Systems and methods for secure recording in a customer center environment | 0 | 2009 | |
| 8,379,835 Systems and methods for endpoint recording using recorders | 0 | 2010 | |
| 8,290,871 Systems and methods for a secure recording environment | 0 | 2010 | |
| 8,139,741 Call control presence | 0 | 2010 | |
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| 7,934,232 Navigation paradigm for access to television services | 15 | 2000 | |
| 8,352,725 Method and apparatus for managing secure communications | 0 | 2003 | |
| 8,161,388 Interactive discovery of display device characteristics | 0 | 2004 | |
| 8,189,472 Optimizing bandwidth utilization to a subscriber premises | 0 | 2005 | |
| 7,961,643 Optimizing data rates for video services to a subscriber | 7 | 2008 | |
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| 8,014,529 In-band device enrollment without access point support | 1 | 2006 | |
| 7,702,821 Content-aware digital media storage device and methods of using the same | 9 | 2006 | |
| 8,046,504 Content-aware digital media storage device and methods of using the same | 1 | 2010 | |
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| 7,920,169 Proximity of shared image devices | 3 | 2005 | |
| 7,876,357 Estimating shared image device operational capabilities or resources | 3 | 2005 | |
| 8,350,946 Viewfinder for shared image device | 0 | 2010 | |
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| 7,366,468 Wireless communication apparatus capable of wireless communication with public wireless network and wireless communication apparatus, and image communication apparatus capable of wireless communication with wireless communication apparatus | 7 | 2001 | |
| 7,643,065 Image data processing system | 0 | 2004 | |
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| 7,092,735 Video-voicemail solution for wireless communication devices | 14 | 2002 | |
| RE42210 Video-voicemail solution for wireless communication devices | 1 | 2008 | |
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| 7,450,157 Remote high resolution photography and video recording using a streaming video as a view-finder | 2 | 2001 | |
| 7,349,117 Method for introduction and linking of imaging appliances | 0 | 2005 | |
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| 7,440,774 Wireless enabled memory module | 2 | 2003 | |
| 8,023,998 Wireless enabled memory module | 0 | 2004 | |
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| 7,899,180 System and method for analysing communications streams | 1 | 2006 | |
| 8,315,901 Systems and methods of automatically scheduling a workforce | 0 | 2007 | |
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| 7,503,008 Software notes | 0 | 2002 | |
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| 8,437,460 User supervision and notification | 0 | 2006 | |
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| 7,797,437 Method for handover between heterogeneous communications networks | 1 | 2001 | |
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| 8,209,416 System and method for identifying transient friends | 0 | 2011 | |
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| 7,574,000 System and method for analysing communications streams | 0 | 2006 | |
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| 7,272,798 Method for intermediating images | 0 | 2002 | |
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| 7,100,190 Automobile web cam and communications system incorporating a network of automobile web cams | 14 | 2001 | |
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| 6,914,695 Process of operations with an interchangeable transmission device and apparatus for use therein for a common interface for use with digital cameras | 7 | 2001 | |
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| 7,203,696 Dynamic registry partitioning | 10 | 2003 | |
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| 8,259,811 Method for determining a number of items of encoded data that can be stored in a memory, and method for controlling sizes of items of encoded image data to be stored in a memory | 0 | 2007 | |
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| 7,398,327 Apparatus, method and system for providing automated services to heterogenous devices across multiple platforms | 17 | 2003 | |
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| 8,307,273 Methods and apparatus for interactive network sharing of digital video content | 0 | 2002 | |
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| 8,189,878 Multifactor multimedia biometric authentication | 0 | 2007 | |
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| 6,709,062 Head restraint for a passenger of a vehicle | 1 | 2001 | |
| 7,610,052 Sharing meta information media file | 0 | 2005 | |
| 8,442,033 Distributed voice over internet protocol recording | 0 | 2006 | |
Maintenance Fees
| Fee | Large entity fee | small entity fee | micro entity fee | due date |
|---|---|---|---|---|
| 11.5 Year Payment | $7400.00 | $3700.00 | $1850.00 | Apr 18, 2013 |
| Fee | Large entity fee | small entity fee | micro entity fee |
|---|---|---|---|
| Surcharge - 11.5 year - Late payment within 6 months | $160.00 | $80.00 | $40.00 |
| Surcharge after expiration - Late payment is unavoidable | $700.00 | $350.00 | $175.00 |
| Surcharge after expiration - Late payment is unintentional | $1,640.00 | $820.00 | $410.00 |