Importance

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Abstract

Provided herein are tools for assisting a customer in locating products and/or services. An extension of these tools is the ability for a customer to communicate with other parties via a voice over the internet phone service. Specifically, through the use of, for example, advertising, kiosks can be made available to customers at regular locations throughout a geographical area, such as a shopping mall, a street comer, a building location, or the like. These kiosks would be funded, for example, by advertising which is streamed to display devices located on the kiosks. A user, upon approaching the kiosks, could enter a search criteria, such as a specific product or service request, and the kiosks would communicate with the necessary products/server databases to determine the availability, location, price, retailer, or the like, of the product/service. The customer could then, for example, use the voice-intelligent phone to contact, for example, the retailer to supplement the information provided via the kiosks.

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First Claim