Importance

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Abstract

A method and system for detecting failures in a wireless communications network. A computer is programmed to remotely access a platform, such as a network switch or database, that stores data indicative of the performance of the wireless communications network infrastructure. The computer downloads the data, parses the data to extract wireless communications network events such as dropped calls, noise or lack of audio, sorts the events, and passes the events through an event-to-failure mapping module to identify probable network component failures. Data is preferably analyzed over periods of less than 24 hours. The probable failures are preferably reported to network operations personnel who can then resolve the failures on a more timely basis.

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First Claim