Automated reservation and appointment system using interactive voice recognition
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
N/A
Issued Date -
Nov 29, 2001
app pub date -
Feb 15, 2001
filing date -
Feb 14, 2000
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
Automatically making appointments and reservations for requestors according to a protocol for querying service providers and other types of entities. A system server receives a request for an appointment or reservation either for a category of service or a particular entity. Based upon the request, the system server retrieves a protocol for making the appointment or reservation, and possibly to identify entities to contact. The protocol uses concepts to represent information required to make the appointment or reservation. The system server automatically queries entities, optionally using concept-to-audio conversion and voice recognition technology, to make the appointment or reservation, and to provide confirmation to the requester.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully