Importance

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Abstract

A monitoring and management system for the transfer of electronic messages, or other information, over a digital network such as the Internet. In one embodiment, a networked computer system transmits messages from a source to a destination and a central management site provides tracking and delivery guarantees. The management site monitors operation of the system and recovers statistical information regarding the delivery of the messages or the messages themselves when requested using an open XML API. The system includes a database associated with management site for counting the number of messages delivered during a selected time period for billing purposes. Aspects of the system provide for a secure transfer of messages, tracking, monitoring, archiving, automated responses, statistics gathering and other features. The system provides for a plurality of route point processors for routing messages independently of the internet service provider (ISPs) routers and a unique forking algorithm whereby duplicate messages are generated and transmitted along separate communication backbones. Messages are archived at an intermediate point in the transmission path. The archival system and method provides a distributed archive that stores messages to guarantee message delivery to the destination, assist in message recovery and retains statistical information regarding the routing and delivery of the messages for subsequent access.

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First Claim