Computer-based method and apparatus for controlling, monitoring, recording and reporting telephone access
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United States of America Patent
Stats
-
May 6, 2003
Grant Date -
Jun 13, 2002
app pub date -
Aug 1, 1997
filing date -
Apr 19, 1994
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A method and apparatus for managing institutional telephone activity utilizes a computer control unit to control a trunk management unit, which connects institutional telephones to outside telephone lines. The computer control unit contains a database for storing the calling privileges and restrictions of institutional users and for recording calling transactions made by the users. The computer control unit implements a prospective call screening feature whereby outside recipients of undesired calls from the institution may enter a code that directs the computer control unit to prohibit similar calls in the future.
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