Personalized call-reception prompter

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20020077102A1
SERIAL NO

09738668

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A personalized call reception prompter (106 for a shared communications reception terminal (104) or for co-located communications reception terminals (104A-104X) enables the users (100-102) of the shared terminal or the co-located terminals to customize and prioritize (200-204) a list of callers, whereupon the prompter alerts the users to incoming calls in a distinctive manner that identifies both the intended recipient and the priority and/or source of the call. A user-programmable table (210) correlates (212) users' IDs (220) with callers' IDs (222) and with corresponding alerting signals or call priorities (224). The prompter uses (308) the caller ID of an incoming call to determine (310) the user ID and alerting signals or priority that are correlated in the table, with that caller ID. The prompter then generates (312) an alert that both identifies the correlated user as the intended recipient of the call and includes either the correlated alerting signals to identify the caller or indicates the correlated call priority.

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Patent Owner(s)

Patent OwnerAddress
AVAYA TECHNOLOGY CORP211 MOUNT AIRY ROAD BASKING RIDGE NEW JERSEY 07920 UNITED STATES OF AMERICA

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Achuthan, Ramesh Denver, CO 2 84
Chu, Jeffrey Arvada, CO 13 194
Jensen, Kenneth B Denver, CO 2 319

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