Method and apparatus for monitoring telephonic members and providing directory assistance

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6754326
SERIAL NO

10035395

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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Telephone users desiring directory assistance services are connected via standard telephone procedures to a directory assistance provider, such as an operator. An operator provides the destination number and initiates a connection to that number. Once that connection is initiated, the connection is monitored for the occurrence of a predetermined condition, such as a busy signal. If no such condition is detected, the caller proceeds with the call in the normal manner. If, however, such a condition is detected, the caller is automatically transferred to a directory assistance provider for further help.

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First Claim

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Patent Owner(s)

  • GRAPE TECHNOLOGY GROUP, INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cox, Patrick M Tigard, OR 32 1222
Filliger, Paul W Silverton, OR 29 894
Huey, Christopher A Banks, OR 30 1743
Kepler, Michael A Aloha, OR 46 3634
Powell, A Peter Colton, OR 14 588

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