US Patent Application No: 2002/0087,310

Number of patents in Portfolio can not be more than 2000

Computer-implemented intelligent dialogue control method and system

Stats

ATTORNEY / AGENT: (SPONSORED)
 

Importance

Loading Importance Indicators... loading....

Abstract

A computer-implemented method and system for handling a speech dialogue with a user. Speech input from a user contains words directed to a plurality of concepts. The user speech input contains a request for a service to be performed. Speech recognition of the user speech input is used to generate recognized words. A dialogue template is applied to the recognized words. The dialogue template has nodes that are associated with predetermined concepts. The nodes include different request processing information. Conceptual regions are identified within the dialogue template based upon which nodes are associated with concepts that approximately match the concepts of the recognized words. The user's request is processed by using the request processing information of the nodes contained within the identified conceptual regions.

Loading the Abstract Image... loading....

First Claim

Related Publications

Loading Related Publications... loading....

Patent Owner(s)

Patent OwnerAddressTotal Patents
QJUNCTION TECHNOLOGY, INC.WATERLOO ONTARIO0

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Basir, Otman A Kitchener, CA 77 250
Jing, Xing Waterloo, CA 14 120
Karray, Fakhreddine O Waterloo, CA 14 120
Lee, Victor Wai Leung Waterloo, CA 14 121
Sun, Jiping Waterloo, CA 18 135

Patent Citation Ranking

Forward Cites

Patent Info (Count) # Cites Year
 
GOOGLE INC. (5)
7,231,393 Method and apparatus for learning a probabilistic generative model for text 11 2004
7,877,371 Selectively deleting clusters of conceptually related words from a generative model for text 3 2007
8,024,372 Method and apparatus for learning a probabilistic generative model for text 2 2007
8,180,725 Method and apparatus for selecting links to include in a probabilistic generative model for text 0 2008
8,412,747 Method and apparatus for learning a probabilistic generative model for text 0 2011
 
AT&T INTELLECTUAL PROPERTY I, L.P. (3)
7,627,096 System and method for independently recognizing and selecting actions and objects in a speech recognition system 6 2005
7,966,176 System and method for independently recognizing and selecting actions and objects in a speech recognition system 0 2009
8,280,030 Call routing system and method of using the same 0 2009
 
AT&T INTELLECTUAL PROPERTY II, L.P. (1)
8,340,971 System and method of dialog trajectory analysis 0 2005
 
CYBERPULSE, L.L.C. (1)
8,165,878 System and methods for matching an utterance to a template hierarchy 0 2010
 
LUMENVOX, LLC (1)
7,877,261 Call flow object model in a speech recognition system 0 2008