Computer-implemented conversation buffering method and system
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
N/A
Issued Date -
Jul 4, 2002
app pub date -
May 23, 2001
filing date -
Dec 29, 2000
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A computer-implemented method and system for processing spoken requests from a user. A spoken first request from the user is received, and keywords in the first request are recognized for use as first searching criteria. The first request of the user is satisfied through use of the first searching criteria. A second spoken request from the user is received, and keywords in the second request are recognized for use as second searching criteria. Upon determining that additional data is needed to complete the second searching criteria before satisfying the second request, at least a portion of the recognized keywords of the first request is used to provide the additional data for completing the second searching criteria. Thereupon, the second request of the user is satisfied through use of the completed second searching criteria.
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Family
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