Customer care and billing system
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
N/A
Issued Date -
Jul 4, 2002
app pub date -
Mar 28, 2001
filing date -
Mar 31, 2000
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
The present invention relates to a customer care and billing system (1), especially for communication services, comprising at least one database (7) for storage and retrieval of data which is preferably formed as a server. The system (1) comprises at least one application server with accompanying clients that communicates with the database (7), and an appropriate framework (10). Relevant services corresponding to desired customer care or billing processes are offered to the system user. The system (1) comprises a distributed component architecture including components (5) attributed in correspondence to the relevant services offered, wherein the components (5) are able to communicate with each other directly via interfaces.
First Claim
Family
International Classification(s)
Cited Art Landscape
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