System and method for aggregating and analyzing feedback
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United States of America Patent
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N/A
Issued Date -
Aug 1, 2002
app pub date -
Jan 30, 2001
filing date -
Jan 30, 2001
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A system and method for aggregating and analyzing feedback operates by receiving a first set of travel information including information identifying a traveler, an itinerary of the traveler, and at least one travel service provider scheduled to provide services to the traveler. The system automatically generates a feedback request based on the first set of travel information and requests specific feedback regarding the at least one travel service provider. The feedback request is transmitted to the traveler for completion, and the system receives the feedback information from the traveler. The system then operates to analyze the feedback information received from the traveler.
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