System and method for complex schedule generation

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 7155399
APP PUB NO 20020143597A1
SERIAL NO

09825589

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system and method for generating a schedule for multiple employees in a complex environment. In one embodiment, the method includes generating a schedule for multiple employees with varying skill sets for a time period, wherein the plurality of employees have varying overlapping skill sets that enable them to perform various tasks, and wherein employees are shared across tasks within the time period. In one embodiment, the method includes receiving a plurality of user inputs to a scheduling program, including a number of employee designations that each refer to a unique employee, and a number of skill sets that each correspond to one of the employee designations. The method further includes receiving a user input that changes the number of employee designations by indicating at least one changed employee, and estimating an effect of the at least one changed employee on effective staffing levels for each of the various tasks. The method further includes generating estimated effective staffing levels for each of the various tasks.

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Patent Owner(s)

  • CREDIT SUISSE, CAYMAN ISLANDS BRANCH;VERINT AMERICAS INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Andre, David Berkeley, CA 188 11158
Nourbakhsh, Illah Pittsburgh, PA 23 823
Uckun, Serdar Palo Alto, CA 40 1630

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