Computer implemented user relationship maintenance technique for target software application
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United States of America Patent
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N/A
Issued Date -
Nov 14, 2002
app pub date -
Feb 16, 2001
filing date -
Feb 16, 2001
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
An application portal management technique is implemented in a Internet-adapted user relationship management product that provides intelligent direct and community messaging service channels. Content provided across these channels is automatically directed into soft-ware applications. The services which are thus made available are useful in marketing automation, application support and maintenance, user-to-user collaboration, and they provide a useful sales and marketing facility for the software publisher. The product also facilitates the development and ongoing activities of end-user communities.
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