Importance

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Abstract

A method and system for monitoring wireless data service performance of wireless service providers. Data messages are sent from a plurality of remote and/or local monitoring probes to other monitoring probes. In general, the remote monitoring probes will be distributed throughout a service area(s) from the service provider and include both fixed probes and mobile probes, wherein each probe will include one or more wireless devices, including cellular phones, PSC phones, PDA devices, Blackberry devices, and the like. Various performance data are then measured, including message deliver latency and network accessibility. This data is then sent from the remote monitoring probes to one or more central monitoring stations, where it is stored and aggregated to generate performance reports and alerts, which are delivered to the service providers or may be accessed through a web user interface. In addition, wireless Internet access service performance is monitored using the remote and local monitoring probes, wherein various access functions are performed using WAP-enabled wireless devices.

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First Claim