Local returns of remotely purchased merchandise with return code validation
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
May 11, 2010
Grant Date -
Nov 28, 2002
app pub date -
May 24, 2001
filing date -
May 24, 2001
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method of using a public communications network, such as the Internet, to manage returns of items purchased by a consumer from a remote direct merchandiser. The customer is permitted to return an item to a local returns site or by having a local shipper pick up the item. Either of these local entities is in communications with a returns manager, who provides return information, credits the consumer's account, and handles subsequent disposition of the item.
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