System and method for providing customized caller ID information
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
N/A
Issued Date -
Jan 9, 2003
app pub date -
Jul 3, 2001
filing date -
Jul 3, 2001
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A method and system for customizing caller ID information can be used in a call center or other telephony system to present customized caller ID information to a called party independent of the telephone line from which the call is made in the call center. The system retrieves at least one call record including a telephone number to be called and a customized caller ID telephone number associated with the call record. The number to be called and customized caller ID number are placed in a setup message formatted using an Integrated Services Digital Network (ISDN) protocol. The setup message is sent to the Public Switched Telephone Network (PSTN) to establish a telephonic connection with the called party. If the called party subscribes to the caller ID service, the customized caller ID telephone number and any associated information will be presented to the called party.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully