User invoked directed outdial method and apparatus

United States of America Patent

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Mar 13, 2007
Grant Date
Apr 10, 2003
app pub date
Jul 16, 2002
filing date
Jun 12, 2000

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Abstract

A method includes receiving an inbound call from a caller to a device. A plurality of outbound calls are initiated from the single device based on information received from the inbound call.

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Patent Owner(s)

ASPECT COMMUNICATIONS CORPORATION;WILMINGTON TRUST, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT

International Classification(s)

H04M:TELEPHONIC COMMUNICATION

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[Patents Count]

Inventor(s)

Inventor Name	Address	# of filed Patents	Total Citations
McFarland, Stephen	Groton, MA	4	75

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User invoked directed outdial method and apparatus

Number of patents in Portfolio can not be more than 2000

United States of America Patent

10196775

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PATENT NO	7190774
APP PUB NO	20030068029A1
SERIAL NO	10196775
DOCKET NO

US Family Size	Non-US Coverage
Patent Longevity	Forward Citations

DATE PUBLISHED	PUBLICATION/PATENT NO.	PUBLICATION TYPE
March 13, 2007	US,7190774,B2 US7190774B2	GRANTED PATENT AS SECOND PUBLICATION
April 10, 2003	US,20030068029,A1 US20030068029A1	FIRST PUBLISHED PATENT APPLICATION

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10196775

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