System and business method for offering seat upgrades to patrons at a public facility

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20030069789A1
SERIAL NO

09970961

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A virtual ticket control system for upgrading tickets of customers to a public facility. The virtual ticket control system comprises: 1) a plurality of access points disposed throughout the public facility, each of the access points establishing a communication link to at least one of a plurality of virtual ticket devices used by customers and receiving at least one virtual ticket transmitted by the at least one virtual ticket device; 2) a memory for storing a seating database identifying empty seats in the public facility and occupied seats in the public facility; and 3) a ticket upgrade controller coupled to the plurality of access points and the memory and capable of receiving a first virtual ticket from a first one of the plurality of virtual ticket devices. The ticket upgrade controller compares a location of a first seat associated with the first virtual ticket with the seating database and identifies a first empty seat having a more desirable location than the first seat location. The ticket upgrade controller generates a ticket upgrade offer message associated with the first empty seat and transmits the ticket upgrade offer message to the first virtual ticket device.

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Patent Owner(s)

Patent OwnerAddress
KONINKLIJKE PHILIPS ELECTRONICS N VGROENEWOUDSEWEG 1 EINDHOVEN 5621 BA

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Gathman, Laurie E East Norwich, NY 8 588
Haken, Jack E Danbury, CT 12 1271

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