Use of historical data for a voice application interface
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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N/A
Issued Date -
May 29, 2003
app pub date -
Nov 29, 2001
filing date -
Nov 29, 2001
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A method, apparatus and system are provided for using the historical data of a user of an application, such as a voice application, to provide to a user a more effective user interface. The present invention can allow a system to automatically provide a user of a voice application with an application service based upon the user's prior activity in the application. In one embodiment, the method includes providing a user with an interface to access the voice application and to invoke one of a plurality of application services; selecting an application service for the user, without the user requesting the application service, as a function of information representative of the user's past access to the application; and providing the selected application service to the user.
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