Identifying relevant scheduling events for a call
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United States of America Patent
Stats
-
N/A
Issued Date -
Jun 19, 2003
app pub date -
Dec 17, 2001
filing date -
Dec 17, 2001
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A method, system, and program for identifying relevant scheduling events for a call. When a call is received at a service provider, the service provider initiates a call context request. A context inference service handling the call context request accesses a schedule of at least one party to the call. Then, the services designates a context for the call indicating at least one scheduled event from the schedule that is relevant to the call. A schedule may be accessed from a telephony device, a data storage system within a trusted telephone network, or a data storage system accessible via a network outside a trusted telephone network.
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