Automatically establishing a telephone connection between a subscriber and a party meeting one or more criteria
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
N/A
Issued Date -
Jun 19, 2003
app pub date -
Dec 19, 2001
filing date -
Dec 19, 2001
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A system and method for establishing a telephone connection between a subscriber and a party identified on the basis of criteria specified by the subscriber. A request is received from the subscriber for a telephone connection with a general party, where the party is not identified by a telephone number. The party may be described by a brand, a good or service or as a particular department or group in an organization. The system selects a suitable party and, when the subscriber is determined to be available for the call, the system establishes a telephone connection with the party. The subscriber may be coupled to the telephone connection or the party may be directed to contact the subscriber.
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Family
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Cited Art Landscape
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