Field technician assistant
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
N/A
Issued Date -
Jul 17, 2003
app pub date -
Aug 8, 2002
filing date -
Aug 8, 2001
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
An electronic device configured as a technician assistant for a field technician of a broadband telecommunications network. The Tech Assistant includes a processing device, a memory that stores applications for execution by the processing device, a technician assistant application for loading into the memory, a display, and at least one input device. The technician assistant application is executed by the processing device and includes network-specific information combined with generic technical information to assist the technician to identify any of several network problems and to diagnose and resolve any of the network problems. The technician assistant application may further incorporate a design module that assists a field technician with creating a new network or network extension. The input device(s) facilitate selection and control and the display displays technician assistant selection and result information.
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Family
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