Method and apparatus for displaying diagnostic recommendations for monitored processes

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20030204781A1
SERIAL NO

10135557

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A diagnostic system monitors the status of other processes over a computer network by collecting status and configuration data, analyzing the data and providing diagnostic recommendations when necessary. The diagnostic system includes a collector module, an analyzer module and an administration client module. The collector module collects statistical data and configuration data from each monitored process and populates a plurality of source data tables or worksheets. The values of the source data are processed by the analyzer module, including component algorithms, which generate a plurality of individual component indexes each associated with a specific aspect of the processes performance. The component indexes are then processed using a weighting algorithm to form a composite index reflecting the overall health of the monitored process. If one or more of the component index values exceed a predefined threshold, the indexes and configuration data are provided to an overall assessment table which identifies the process state which is true and generates one or more diagnostic recommendations, the output of which is stored in memory and is directly accessible to the administration client module. The administration client module enables the display, upon user query, of any of the source data, configuration data, component and composite indexes, and diagnostic recommendations in a variety of different formats as well as searching for the same using any number of specific queries.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Davidson, Lori J Stoneham, MA 3 175
Demetriou, George Westford, MA 5 300
Grigsby, James H Raleigh, NC 3 175
Peebles, Harold L Acton, MA 3 175
Venkatraman, Nirmala Westford, MA 8 183
Zimmet, Carol S Boxboro, MA 67 1652

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