Service assessment system
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
N/A
Issued Date -
Mar 25, 2004
app pub date -
May 23, 2003
filing date -
May 27, 2002
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A computer-implemented method of processing data for evaluating service providers is disclosed. The method comprises providing a qualitative rating scale for each of a number of service actions performed by the service providers; receiving data from a user in the form of subjective scores on the rating scale for each service action and for each service provider; processing the data to compare ratings scores for service actions of a specific service provider with ratings scores of other service providers for those service actions; and collating the ratings score comparisons to provide an evaluation of the specific service provider's comparative performance. In preferred examples, the method is implemented in the form of web-based software. Aspects of the invention are applicable, for example, to the assessment of equity brokers by traders using their services, and to similar business relationships.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully