System and method for selection of a voice user interface dialogue
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United States of America Patent
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Jul 24, 2007
Grant Date -
Apr 8, 2004
app pub date -
Sep 10, 2003
filing date -
Oct 3, 2002
priority date (Note) -
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Abstract
A communication system includes a criteria matrix for calculating a dialogue score in response to a request for a dialogue model from a dialogue node within a communication action. The criteria matrix also incorporates a dialogue selection table for selecting an appropriate dialogue type, based on the calculated score.
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