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Abstract

A method for incorporating human arbitration into an otherwise automated workflow process for the purpose of classifying documents. Workflow management for document classification processes enables users to manage a process by arranging complex tasks into predefined sequences with decision points that steer tasks to completion. The method enables human arbitration of the workflow processes for document classification by providing a browser based user interface for arbitrating document classification processes. A software implemented system for browser-based arbitration in a classification workflow process comprising authenticating a user name and password for enabling a user logon, displaying a task list screen, the task list screen displaying a summary list containing each current task that the user has permission to view and links to a task detail screen, a search form screen, and a search queue screen, and enabling the user to arbitrate an assigned classification of assigned tasks in the workflow process.

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First Claim