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United States of America Patent

APP PUB NO 20040083479A1
SERIAL NO

10335637

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Abstract

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An object-oriented business application for controlling event sequences expressed in variant descriptive languages and application specificities has at least one process object defining a specification describing at least one process and at least one process instance materializing as an active process thread upon execution of the at least one process object. The business application activates upon receipt of an event or sequence thereof associated with all or part of the at least one process object whereupon the application triggers execution of the at least one process object thereby activating at least one process instance that controls processing and termination of an interaction sequence including processing post sequence-termination tasks, the application and functions thereof expressed in an abstraction of the variant descriptive languages of the events and sequences thereof.

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Patent Owner(s)

Patent OwnerAddress
GENESYS TELECOMMUNICATIONS LABORATORIES INC2001 JUNIPERO SERRA BOULEVARD DALY CITY CA 94014

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Anisimov, Nikolay Concord, CA 62 2358
Bondarenko, Oleg San Francisco, CA 40 2163

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