System and method for capturing analyzing and recording screen events

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United States of America Patent

PATENT NO 8782541
APP PUB NO 20040103409A1
SERIAL NO

10469550

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Abstract

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A system and method for capturing screen events, and processing these events to form data in a data format which is susceptible to analysis. Preferably, the method also comprises analyzing the data in order to extract useful information about the user of the screen and computational device which generated these screen events. More preferably, the method of the present invention is able to assess the quality of the performance of the user whose interaction with the computational device caused the screen events to be generated.

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Patent Owner(s)

Patent OwnerAddress
NICE LTD22 ZARCHIN STREET RA'ANANA 4366248

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Grushka, Itay Shoham, IL 5 364
Hayner, Omri Hogla, IL 5 333

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