Telephony-based inventory access system especially well suited to accessing of inventories in the travel industry

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20040117275A1
SERIAL NO

10678502

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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In an inventory access system, an integrated voice recognition module with a speech processor is used to interface a user with an intelligent switch having access to databases containing profiling information about travelers or criteria regarding limitations on travel established by corporations and having access to the inventories of various travel providers, such as the seats available on an airline's flights, the rooms available in a hotel, or the cars available from a rental car agency. The inventory access system automates a great degree of the travel booking process such that, in the majority of cases, the user does not need to invoke the assistance of a live travel agent. Thus, travel arrangements can be made more efficiently and with less expense than can be accomplished using other systems in which a greater degree of human assistance is required.

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Patent Owner(s)

Patent OwnerAddress
BILLERA DONNA CHRISTINENot Provided

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Billera, Donna Christine Santa Monica, CA 1 41

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