Process for tagging and measuring quality
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United States of America Patent
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-
N/A
Issued Date -
Jun 17, 2004
app pub date -
Dec 16, 2002
filing date -
Dec 16, 2002
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A system, method and computer program product is provided for tagging various portions of documents and measuring their usefulness for a particular purpose. The method takes a document that is to be tagged as input, and facilitates a user to tag various portions of the document, which the user considers as important. These tags are user-defined. Subsequently, the usefulness of the document for a particular purpose is determined by calculating quality of the document. The quality of a document is a combination of completeness and various other factors such as priority and severity as reported by a customer. Quality is used to sort results of a search query, which is made by the user, on the documents.
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