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Abstract

Certain embodiments provide a method and system for dynamic classification of incoming electronic messages in a communication system which includes formulating classification rules for classifying electronic messages according to criteria, extracting feature information from outgoing messages, modifying the classification rules based on the feature information extracted from outgoing messages, and analyzing an incoming message according to the classification rules. The extracting step may also include creating copies of the outgoing messages and extracting feature information from the copies of the outgoing messages. The method may further include classifying the incoming message according to the classification rules. The method may also include routing the incoming message to a destination based on the classification rules.

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