Methods and systems for monitoring document-production processes

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United States of America Patent

APP PUB NO 20040181516A1
SERIAL NO

10389275

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Abstract

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Methods and systems are provide monitoring information for a document-production process. A query requesting status information for production of an identified document is received with a production-monitoring computer. A queriable data store includes status data received periodically for multiple documents that includes the identified document from distinct sources. Each of the distinct sources is configured to provide information related to a subprocess of the document-production process. Status data are retrieved from the queriable data store in accordance with the query with the production-monitoring computer. The retrieved status data are transmitted from the production-monitoring computer as a response to the query.

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Patent Owner(s)

Patent OwnerAddress
FIRST DATA CORPORATION12500 EAST BELFORD AVENUE ENGLEWOOD CO 80112

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ellwanger, Michelle Marie Omaha, NE 4 42
Horton, David Scott Omaha, NE 1 29
Stier, Robert Alan Papillion, NE 5 71
Wordekemper, Glen David Omaha, NE 7 133

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