Call handling systems and methods
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
N/A
Issued Date -
Oct 21, 2004
app pub date -
Jun 4, 2004
filing date -
Apr 19, 2001
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A call handling method and system as disclosed for handling telephone calls, particularly over wireless communication systems. The method provides for caller profiles (3) to be generated and matched to callers based on CNI (2) or ANI (2) information. The profiles (3) have one or more greetings which may be specifically provided for that or those callers. Profiles may also have commands (4) attached to them which allow the caller(s) associated with that profile to have unique specific options, for example having the user paged or calling a DID number. The commands also allow various other features of the profile to be activated, such as specific greetings for different times of the day, or to effect other fuctions such as call forwarding.
First Claim
Family
International Classification(s)
Cited Art Landscape
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