Artificial intelligence dialogue processor
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United States of America Patent
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Issued Date -
Jan 13, 2005
app pub date -
May 24, 2004
filing date -
May 24, 2003
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
An artificial intelligence dialogue processor is an integrated software solution that mimics human behavior including a dialogue oriented knowledge database that contains static and dynamic data relating to human scenarios. The knowledge base is composed in a proprietary XML-based universal format and the processor further includes translation, processing, and analysis components that facilitate composition of the core knowledge base and are responsible for processing vocal and/or textual and/or video input, extracting emotional characteristics of the input, and producing instructions on how to respond to the customer with the appropriate substantive response and emotion based on relevant information found in the knowledge base.
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