System and method for voice based network management
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United States of America Patent
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May 6, 2008
Grant Date -
Feb 17, 2005
app pub date -
Aug 15, 2003
filing date -
Aug 15, 2003
priority date (Note) -
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Abstract
The present invention provides a system and method for voice based network management. A network management system uses voice based scripts that allow network management operations to be performed over a phone. In one embodiment, the voice based scripts use a Voice Extensible Markup Language (VXML). However, the voice based script can be any form of communication that allows a user to conduct network management operations using Dual Tone Multi-Frequency (DTMF) signaling or speech commands.
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